Matric/Grade 12

Project Management qualification will be advantageous

Minimum 2+ years experience in a similar role

Computer literate (Microsoft Word and Excel, e-mail, internet)

Strong Communication Skills (Verbal and Written)

Possess excellent command of the English Language

Strong Analytical & Technical Skills

Excellent Planning abilities

Ability to cope with pressure and deadlines in a fast moving environment

Ability to adapt easily to change

Ability to grasp and interpret technical processes and procedures efficiently

Meticulous with strong attention to detail and accuracy

Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

Manage project initiation and roll-out

Manage project deliverables in line with the project plan

Ensure all project tasks are loaded onto Asana

Asana to be the project calendar and tasks to be kept up to date at all times

Record, Manage and Escalate any project issues or risks identified.

Monitor project progress and performance.

Provide weekly status reports to the management team.

Work closely with users to ensure that the project meets the business needs

Maintain all project correspondence and arrange and co-ordinate all travel arrangements and venues for project meetings.

Ensure that all communication to the members of the project are prioritized and added to Asana.

Develop and maintain good relationships with clients, stakeholders, suppliers.

Manage suppliers of each project

Co-ordinate all project related printing needs

Liaise with suppliers, obtain quotes, obtain approval, agree on timelines, arrange for installation and conduct a monthly recon on the relevant account.

Research, identify and source best method and quality at best price needed to support project requirements

Communicating with the Operations team on project requirements and log tickets on OTRS where required.

Following business KLK guidelines for the management of each project.

Manage user training programs when training needs are identified.

Wiki to be updated for each project at all times (store lists, how to documents etc)

Ensure that project costs are within the applicable budgetary requirements

Ad hoc duties which may arise

Grade 12 or equivalent certificate essential

Minimum 2 years’ experience as an Administrator or similar position

Valid driver’s licence and own vehicle

Proficient skills in Microsoft Word, and Excel

Good telephone manner

Tact and discretion

Good organisational skills

Attention to detail essential

Strong interpersonal and communication skills (verbal and written)

Diary and time management

Email management

Screen and respond to all incoming telephone calls and take action as appropriate

Procurement of items and related administration

Provide full secretarial and administrative support service to Management, Project Managers and Developers

Take responsibility for invoicing, detailed costings and quotes

Visit Bare Metal Developments construction sites for updates

Make use of own vehicle for deliveries and ad hoc duties

Meeting and greeting visitors at all levels of seniority

Attend to any catering/beverage requirements for meetings and functions

Coordinate events as and when required

Tend to travel arrangements as and when required

Maintain the filing system and all personnel records

Act as the communication medium in the office to relevant internal and external stakeholders

Develop and maintain good relationships with clients, stakeholders and suppliers

Assist in managing all legal requirements, including documentation and relevant correspondence

Compile minutes when required

Assist management in a personal capacity as and when required

Assist the Project Manager in managing project deliverables in line with the project plan as well as any administrative tasks related to projects

• Grade 12 or equivalent certificate essential

• Project Management qualification will be advantageous

• Minimum 1 years’ experience in a similar role

• Computer literate (Microsoft Word and Excel, e-mail, internet)

• Strong communication skills (verbal and written)

• Possess excellent command of the English language

• Strong analytical and technical skills

• Excellent planning abilities

• Ability to cope with pressure and deadlines in a fast-moving environment

• Ability to adapt easily to change

• Ability to grasp and interpret technical processes and procedures efficiently

• Meticulous with strong attention to detail and accuracy

• Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

• Assist the Product Manager in managing project deliverables in line with the project plan

• Ensure all project tasks are loaded onto the project tracking system as received from the Product Manager

• Smartsheet to be kept up to date at all times

• Record, manage and escalate any project issues or risks identified

• Monitor project progress and performance

• Maintain all project correspondence and arrange and coordinate all travel arrangements and venues for project meetings

• Ensure that all communication to the members of the project are prioritised and added to the project tracking system

• Develop and maintain good relationships with clients, stakeholders, and suppliers

• Co-ordinate all project-related printing needs

• Liaise with suppliers, obtain quotes, obtain approval, agree on timelines, arrange for installation and conduct a monthly recon on the relevant account

• Communicate with the operations and development team on project requirements and log tickets on OTRS and/or where required

• Wiki to be updated for each project at all times (store lists, how-to documents, etc.)

• Ensure that project costs are within the applicable budgetary requirements

• Assist the Product Manager with monthly reporting

• Any ad hoc duties which may arise

Grade 12 or equivalent certificate essential

Relevant Diploma in Office Administration or similar will be advantageous

Minimum 1 to 2 years' relevant experience

Computer literate in MS Office – Word, Excel, PowerPoint, internet and email

Good telephone manner

Excellent interpersonal and communication skills

Strong administration skills with attention to detail

Ability to prioritise and multi-task

Bilingual (English and Afrikaans)

Ability to take initiative

Listening skills

Problem-solving skills

Ability to adapt well to change

Opening and closing of offices

Switchboard and front desk reception duties

Welcome guests and provide refreshments

Manage boardroom bookings

Ensure printers are in working order and fully stocked

Order company stationery and groceries and conduct monthly stock takes

Maintain and update attendance register and keep a leave schedule

Assist with arranging staff functions and events

Coordinate the daily schedule for the Office Driver/Handyman

Arrange and coordinate any office maintenance and repair work as delegated

Complete daily office cleanliness checklists

Arrange flight, car and accommodation bookings when needed

Arrange and coordinate gardening services, office plant care and office PC cleaning

Courier coordination and recon of monthly courier statements to submit to Admin Coordinator

Provide HR with an updated contact list on a monthly basis

Carry out assigned health and safety tasks

Any ad hoc duties that may arise

Grade 12 or equivalent certificate essential

Minimum 1 years’ experience in a similar role

Valid drivers licence and own reliable transport

Computer literate (Microsoft Word and Excel, e-mail, internet)

Strong communication skills (verbal and written)

Possess excellent command of the English language

Strong analytical and technical skills

Excellent planning and organisational abilities

Ability to cope with pressure and deadlines in a fast-moving environment

Ability to adapt easily to change

Ability to grasp and interpret technical processes and procedures efficiently

Meticulous with strong attention to detail and accuracy

Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

Product marketing and industry knowledge

Remain up to date with applicable events in the HR, training and eLearning industry

Assist with arranging attendance at relevant conferences / workshops / roadshows as identified

Attend or participate in relevant conferences / workshops / roadshows alongside the Learning and Development Specialist as and when required

Client demos and POCs

Assist with travel arrangements for all client demos

Ensure that all content is accurately loaded and relevant classes are scheduled on Lesson Desk HO for all client demos

Ensure that the Lesson Desk Demo Host is kept up to date with relevant generic content at all times

Log OTRS tickets for the setup of demo units

Assist the Learning and Development Specialist with drafting all POC documentation

Ensure that all client content is loaded on Lesson Desk HO in accordance with the POC agreement and start date

Assist the Learning and Development Specialist with setting up business proposals within 24 hours of receiving the request

Document all licence agreements and contracts for new clients

Maintaining Lesson Desk stakeholder relationships

Ensure all client issues are resolved within the agreed SLA timeframes

Escalate client issues to the Learning and Development Specialist as and when required

Keep clients up to date with any improvements or updates within Lesson Desk and / or any new content available for use as communicated by the Learning and Development Specialist

Maintain all supplier relationships to ensure deliverables are met, best prices given and a high level of service delivery is maintained.

Maintain all internal relationships by ensuring SLA’s are up to date and expectations are managed

Assist with the facilitation of any internal training delivered through Lesson Desk

Training content

Assist with the timeous receival of design briefs from clients for content creation

Assist with administration regarding the Lesson Desk generic content library

Assist content partners with uploading content to Lesson Desk HO as and when required

Load all client content onto Lesson Desk HO before rolling out to new clients

Administrative duties

Ensure that the Lesson Desk file server is maintained at all times with all relevant client documentation

Update CRM daily with all client correspondence

Load all leads and prospective clients on CRM

Minute internal and external meetings as and when required

Assist with any travel arrangements and venues pertaining to Lesson Desk

Assist with keeping all Lesson Desk promotional stock levels maintained at all times

Ensure that all clients are quoted and invoiced suitably with regards to Lesson Desk

Communicate with the projects team with regards to logged incidents from clients, this includes logging tickets on JIRA and OTRS

Co-ordinate all product related printing needs

Assist with compiling monthly reporting

Assist the Learning and Development Specialist with any ad hoc administrative tasks as and when required

National travel as and when required

Grade 12 or equivalent certificate essential

Product Management/Owner qualification will be advantageous

Certified Agile coach, Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFeCertified Scrum Master or similar advantageous

Scrum Master experience

Experience within an Agile environment

Experience leading teams using agile methodologies

Minimum 4 years’ experience in a similar role of which 1 to 3 years needs to be as a Scrum Master or Product Owner with agile teams

Computer literate (Microsoft Word and Excel, e-mail, internet)

Own reliable transport with a valid driver’s license

Strong communication skills (verbal and written)

Possess excellent command of the English language

Strong analytical, technical and problem-solving skills

Strong leadership skills

Creative thinker with a vision

Excellent planning abilities

Excellent organizational and time management skills

Ability to cope with pressure and deadlines in a fast-moving environment

Ability to shield team from outside distractions and interferences

Ability to adapt easily to change

Ability to grasp and interpret technical processes and procedures efficiently

Meticulous with strong attention to detail and accuracy

Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

Manage product initiation and roll-out

Identify project teams, leads, responsibilities, deliverables, dependencies and timelines

Manage product deliverables in line with the product plan

Manage Sprint planning, set sprint goals and the execution of Sprints

Manage Facilitation of backlog refinement sessions

Manage Facilitation of planning and prioritisation of sprints as well as creating them

Manage Facilitate retrospective sessions

Coordinate and conduct activities with the scrum team

Ensure all product tasks are loaded and tracked on Jira

Smartsheet to be the product calendar and tasks to be kept up to date at all times

Record, manage and escalate any product issues or risks identified

Monitor product progress and performance

Provide weekly status reports to the management team

Work closely with users to ensure that the product meets the business needs

Ensure that all communication to the members of the product are prioritised and added to the product tracking system

Develop and maintain good relationships with clients, stakeholders and suppliers

Manage suppliers for each product

Coordinate all product-related printing needs

Liaise with suppliers, obtain quotes, obtain approval, agree on timelines, arrange for installation and conduct a monthly recon on the relevant account

Communicate with the Product Manager on product requirements and log tickets on OTRS where required

Following business KLK guidelines for the management of each product

Manage user training programs when training needs are identified

Ensure Wiki to be updated for each product at all times (store lists, how-to documents, etc.)

Providing vision and direction to the agile development team and stakeholders throughout the project and create requirements.

Ensure that the team always has an adequate amount of prior prepared tasks to work on

Plan and prioritize product feature backlog and development for the product

Assess value develop cases and prioritize stories and epics to ensure work focuses on those with maximum value that are aligned with product strategy

Provide backlog management iteration planning and elaboration of the user stories

Work closely with Product Management to create and maintain a product backlog according to business value or ROI

Lead the planning product release plans and set expectation for delivery of new functionalities

Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals

Incorporate feature requests into product roadmap

Shares and communicates their feedback effectively so that it will lead the team to the success path.

Build and maintain a relationship with the stakeholders.

Building a trusting and safe environment where problems can be raised without fear of blame retribution or being judged with an emphasis on healing and problem-solving.

Understands how to be Agile and realizes the fact that requirements will change with time and how to adapt the changes without breaking cadence of the team

Assist the Product Manager with monthly reporting

Assisting with internal and external communication improving transparency and radiating information

Providing all support to the team using a servant leadership style whenever possible and leading by example

Facilitation of daily stand-up meetings, facilitate meetings, schedule demo meetings and decision-making processes in order to ensure quick inspection and proper use of adaptation process

Assist with any ad hoc duties that may arise

Grade 12 or equivalent certificate essential

Degree or Diploma in HR / Training and Development will be highly advantageous

Minimum of 5 years HR and / or Training and development experience essential

Sales / account management experience highly advantageous

Show a clear understanding of the content creation process and assessment design

Must have experience working at management and Exco level

Experience working in a fast-paced and high-pressure environment

Intermediate to advanced skills in Microsoft applications

Own reliable transport and willing to travel for business purposes

Excellent communication skills (verbal and written)

Self-motivated with ability to use own initiative

Proven ability to effectively multi-task and prioritise while meeting tough deadlines

Acute attention to detail

Able to generate ideas/solutions

Able to relate to a wide range of people

Able to sell and close deals

Good administrative skills

Excellent planning abilities

The ability to work independently and as part of a team

The ability to solve problems as they arise

Excellent presentation skills

Product / industry knowledge and networking

Account Management of all Lesson Desk Clients and maintain stakeholder relationships

Develop and present satisfactory demos to potential clients

Assist clients with an analysis of their HR and training needs.

Provide clients with assistance on the development and creation of quality content and assessments aligned with their business requirements.

Provide clients with appropriate guidance on the completion of design briefs and ensure design briefs are received timeously.

Assist clients with any ongoing training needs related to the use of the Lesson Desk platform subsequent to the initial training needs evaluation.

Work closely with all stakeholders in the creation of identified training content which includes video scripts, voice over recordings, storyboards and video creation.

Create and maintain suitable generic training content for the Lesson Desk content library.

Ensure that training content conforms to the requirements of the relevant training authorities, clients and / or relevant legislation.

Ensure appropriate quality checks are performed on Lesson Desk content prior to it being released to clients for use.

Ensure clients and / all new users receive appropriate training on the use of the Lesson Desk Platform as well as how to effectively use the reporting tools.

Ad hoc administrative duties related to the position