Matric/Grade 12

Project Management qualification will be advantageous

Minimum 2+ years experience in a similar role

Computer literate (Microsoft Word and Excel, e-mail, internet)

Strong Communication Skills (Verbal and Written)

Possess excellent command of the English Language

Strong Analytical & Technical Skills

Excellent Planning abilities

Ability to cope with pressure and deadlines in a fast moving environment

Ability to adapt easily to change

Ability to grasp and interpret technical processes and procedures efficiently

Meticulous with strong attention to detail and accuracy

Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

Manage project initiation and roll-out

Manage project deliverables in line with the project plan

Ensure all project tasks are loaded onto Asana

Asana to be the project calendar and tasks to be kept up to date at all times

Record, Manage and Escalate any project issues or risks identified.

Monitor project progress and performance.

Provide weekly status reports to the management team.

Work closely with users to ensure that the project meets the business needs

Maintain all project correspondence and arrange and co-ordinate all travel arrangements and venues for project meetings.

Ensure that all communication to the members of the project are prioritized and added to Asana.

Develop and maintain good relationships with clients, stakeholders, suppliers.

Manage suppliers of each project

Co-ordinate all project related printing needs

Liaise with suppliers, obtain quotes, obtain approval, agree on timelines, arrange for installation and conduct a monthly recon on the relevant account.

Research, identify and source best method and quality at best price needed to support project requirements

Communicating with the Operations team on project requirements and log tickets on OTRS where required.

Following business KLK guidelines for the management of each project.

Manage user training programs when training needs are identified.

Wiki to be updated for each project at all times (store lists, how to documents etc)

Ensure that project costs are within the applicable budgetary requirements

Ad hoc duties which may arise

Grade 12 or equivalent certificate essential

Certificate in Bookkeeping/ Administration (advantage not a requirement)

Proficient skills in Microsoft applications, especially Word and Excel

High aptitude level

Meticulous with strong attention to detail and accuracy

Methodical

Good interpersonal skills

Responsive

High level of confidentiality and professionalism

Good time management skills

Strong communication skills (verbal and written)

Ability to cope with pressure and deadlines in a fast-moving environment

Ability to work independently as well as in a team

General Financial Administration

Maintain a filing system in respect of accounting data, records, quotes and invoices

Ensure all filing is updated

Monitor telephone lines and accounts, and act as liaison between IT support and these vendors

Generate asset allocation, return forms and recons.

Allocating asset numbers to assets

Ensuring that the stock procedures are maintained by ensuring completion of stock movement forms and allocation of stock numbers to the various stock sheets

Maintain and update company Wiki

Make use of the company Wiki for all job-related processes and procedures

Update and maintain Smartsheet with all purchased stock (spec, price, stakeholder etc)

Relief duties for reception on office switchboard and at front desk

OTRS

Ensure your tickets are managed

Ensure your IT tracker feedback is submitted by deadline

Ensure proper updates and closing details are added to OTRS tickets

Ensure you stay within the predefined Service Level Agreement (SLA) times

Assist with various OTRS reports as requested by Manager

Ensure that the signed off recharges for all the Business units are received by Finance by the 5th working day of each month

Stock management for the various business units

• Grade 12 or equivalent certificate essential

• Project Management qualification will be advantageous

• Minimum 1 years’ experience in a similar role

• Computer literate (Microsoft Word and Excel, e-mail, internet)

• Strong communication skills (verbal and written)

• Possess excellent command of the English language

• Strong analytical and technical skills

• Excellent planning abilities

• Ability to cope with pressure and deadlines in a fast-moving environment

• Ability to adapt easily to change

• Ability to grasp and interpret technical processes and procedures efficiently

• Meticulous with strong attention to detail and accuracy

• Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

• Assist the Product Manager in managing project deliverables in line with the project plan

• Ensure all project tasks are loaded onto the project tracking system as received from the Product Manager

• Smartsheet to be kept up to date at all times

• Record, manage and escalate any project issues or risks identified

• Monitor project progress and performance

• Maintain all project correspondence and arrange and coordinate all travel arrangements and venues for project meetings

• Ensure that all communication to the members of the project are prioritised and added to the project tracking system

• Develop and maintain good relationships with clients, stakeholders, and suppliers

• Co-ordinate all project-related printing needs

• Liaise with suppliers, obtain quotes, obtain approval, agree on timelines, arrange for installation and conduct a monthly recon on the relevant account

• Communicate with the operations and development team on project requirements and log tickets on OTRS and/or where required

• Wiki to be updated for each project at all times (store lists, how-to documents, etc.)

• Ensure that project costs are within the applicable budgetary requirements

• Assist the Product Manager with monthly reporting

• Any ad hoc duties which may arise

Experience and interest in software development from a non-functional perspective.

2+ years experience in a DevOPS role

Scripting skills are desirable (BASH)

Experience working with containerization (Docker)

Experience of CI/CD and source control systems (Jenkins, Git)

Experience of production support on systems.

A strong understanding of DevOPS fundamentals and agile methods.

Strong communication skills (verbal and written)

A strong background in continuous integration in a distributed architecture

The ability to dig into business requirements, have a pro-active attitude, sense of ownership and precise analytical skills.

Be able to work under pressure and to tight deadlines and will need to be pragmatic but intelligent design decisions.

Can work closely with product development team’s to figure out requirements and translate them to technical solutions

Experienced in the full software project life cycle

Build and maintain development and production environments to support continued product growth.

Manage customer and internal environments within various projects.

Make use of CI/CD and source control systems (Jenkins, Git)

Make use of the Kubernetes to investigate and solve any issues technically or non-technically.

Be able to take an existing application and get it up and running in Kubernetes.

Make use of Docker for containerization.

Work on a majority of different DevOPS toolsets (API gateway, Nexus, RabbitMQ, Redis & etc)

Working with Databases (Mongo, MySQL, Postgres)

Assist product development teams in deployment pipeline development and operations.

Be part of the escalation path for incidents to ensure fastest possible recoveries.

Use and extend environment and product automation technologies and to support the local development teams work – in production and development environments.

Keep a constant eye on changing industry ideas, practices and monitoring emerging technologies.

Planning, estimating and continuously improving CI, system designs and processes.

Work with the business to understand and implement complex requirements.

Grade 12 or equivalent certificate essential

Minimum 1 years’ experience in a similar role

Valid drivers licence and own reliable transport

Computer literate (Microsoft Word and Excel, e-mail, internet)

Strong communication skills (verbal and written)

Possess excellent command of the English language

Strong analytical and technical skills

Excellent planning and organisational abilities

Ability to cope with pressure and deadlines in a fast-moving environment

Ability to adapt easily to change

Ability to grasp and interpret technical processes and procedures efficiently

Meticulous with strong attention to detail and accuracy

Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

Product marketing and industry knowledge

Remain up to date with applicable events in the HR, training and eLearning industry

Assist with arranging attendance at relevant conferences / workshops / roadshows as identified

Attend or participate in relevant conferences / workshops / roadshows alongside the Learning and Development Specialist as and when required

Client demos and POCs

Assist with travel arrangements for all client demos

Ensure that all content is accurately loaded and relevant classes are scheduled on Lesson Desk HO for all client demos

Ensure that the Lesson Desk Demo Host is kept up to date with relevant generic content at all times

Log OTRS tickets for the setup of demo units

Assist the Learning and Development Specialist with drafting all POC documentation

Ensure that all client content is loaded on Lesson Desk HO in accordance with the POC agreement and start date

Assist the Learning and Development Specialist with setting up business proposals within 24 hours of receiving the request

Document all licence agreements and contracts for new clients

Maintaining Lesson Desk stakeholder relationships

Ensure all client issues are resolved within the agreed SLA timeframes

Escalate client issues to the Learning and Development Specialist as and when required

Keep clients up to date with any improvements or updates within Lesson Desk and / or any new content available for use as communicated by the Learning and Development Specialist

Maintain all supplier relationships to ensure deliverables are met, best prices given and a high level of service delivery is maintained.

Maintain all internal relationships by ensuring SLA’s are up to date and expectations are managed

Assist with the facilitation of any internal training delivered through Lesson Desk

Training content

Assist with the timeous receival of design briefs from clients for content creation

Assist with administration regarding the Lesson Desk generic content library

Assist content partners with uploading content to Lesson Desk HO as and when required

Load all client content onto Lesson Desk HO before rolling out to new clients

Administrative duties

Ensure that the Lesson Desk file server is maintained at all times with all relevant client documentation

Update CRM daily with all client correspondence

Load all leads and prospective clients on CRM

Minute internal and external meetings as and when required

Assist with any travel arrangements and venues pertaining to Lesson Desk

Assist with keeping all Lesson Desk promotional stock levels maintained at all times

Ensure that all clients are quoted and invoiced suitably with regards to Lesson Desk

Communicate with the projects team with regards to logged incidents from clients, this includes logging tickets on JIRA and OTRS

Co-ordinate all product related printing needs

Assist with compiling monthly reporting

Assist the Learning and Development Specialist with any ad hoc administrative tasks as and when required

National travel as and when required

Grade 12 or equivalent certificate essential

Certificate or Diploma in Bookkeeping

Minimum 2 years’ experience in creditors reconciliations and accounts

Sound knowledge of general ledger accounting and allocations

Proficient skills in Microsoft applications, especially Word and Excel

Minimum 2 years’ working experience on a well-known accounting package (an ERP system will be highly advantageous)

Accounting experience advantageous

High aptitude level

Meticulous with strong attention to detail and accuracy

Strong numerical skills

Methodical

Customer-centric

Good interpersonal skills

Responsive

High level of confidentiality and professionalism

Good time management skills

Strong communication skills (verbal and written)

Ability to cope with pressure and deadlines in a fast moving environment

Ability to work independently as well as in a team

Processing and capturing of creditor invoices on the relevant accounting system

Monthly reconciliation of creditor statements against the creditors’ ledgers

Verify and follow up on invoices, statements and payments

Reconciling Intercompany Accounts

Bank reconciliations

Ensure overdue debtors are less than 10% of total debtors outstanding

Track all communication with debtors and provide feedback to the FM on outstanding payments, expected payment dates, reasons for long outstanding debts, etc.

Ensure accurate and complete invoicing and correct allocation of payments received

Ensure that the necessary approvals are obtained prior to crediting invoices

Send out the invoices and credit notes to the clients via e-mail

Submit statements monthly as per the client’s requirements if applicable

Communicate any problems with debtors to the FM

Do daily filing of the invoices/credit notes

Do the monthly Sales reconciliations with the various sales departments

Creating Sales Orders / Quotes

Intercompany recharges

Make use of the company Wiki for all job-related processes and procedures

Weekly and monthly reporting

Grade 12 or equivalent certificate essential

Degree or Diploma in HR / Training and Development will be highly advantageous

Minimum of 5 years HR and / or Training and development experience essential

Sales / account management experience highly advantageous

Show a clear understanding of the content creation process and assessment design

Must have experience working at management and Exco level

Experience working in a fast-paced and high-pressure environment

Intermediate to advanced skills in Microsoft applications

Own reliable transport and willing to travel for business purposes

Excellent communication skills (verbal and written)

Self-motivated with ability to use own initiative

Proven ability to effectively multi-task and prioritise while meeting tough deadlines

Acute attention to detail

Able to generate ideas/solutions

Able to relate to a wide range of people

Able to sell and close deals

Good administrative skills

Excellent planning abilities

The ability to work independently and as part of a team

The ability to solve problems as they arise

Excellent presentation skills

Product / industry knowledge and networking

Account Management of all Lesson Desk Clients and maintain stakeholder relationships

Develop and present satisfactory demos to potential clients

Assist clients with an analysis of their HR and training needs.

Provide clients with assistance on the development and creation of quality content and assessments aligned with their business requirements.

Provide clients with appropriate guidance on the completion of design briefs and ensure design briefs are received timeously.

Assist clients with any ongoing training needs related to the use of the Lesson Desk platform subsequent to the initial training needs evaluation.

Work closely with all stakeholders in the creation of identified training content which includes video scripts, voice over recordings, storyboards and video creation.

Create and maintain suitable generic training content for the Lesson Desk content library.

Ensure that training content conforms to the requirements of the relevant training authorities, clients and / or relevant legislation.

Ensure appropriate quality checks are performed on Lesson Desk content prior to it being released to clients for use.

Ensure clients and / all new users receive appropriate training on the use of the Lesson Desk Platform as well as how to effectively use the reporting tools.

Ad hoc administrative duties related to the position

Grade 12 or equivalent essential

Adobe Suite (Illustrator, Photoshop, After Effects, Premier Pro, Encoder)

Microsoft Office - Excel, PowerPoint and Word

Knowledge of Unity software advantageous

Knowledge of Blender software advantageous

Grade 12 or equivalent essential

Adobe Suite (Illustrator, Photoshop, After Effects, Premier Pro, Encoder)

Microsoft Office - Excel, PowerPoint and Word

Knowledge of Unity software advantageous

Knowledge of Blender software advantageous

Planning and organising skills

Attention to detail and accuracy

Work well under pressure with strict deadlines

Flexibility and ability to adapt easily to change

Able to work independently as well as in a team

Able to take initiative, be innovative and have an excellent eye for design

Proactive and up to date with current industry trends

Excellent interpersonal skills and communication skills (verbal and written)

Illustrate graphic content for 2D animation videos

Animation of assets for 2D characters

Concept creation for storyboards

2D animation creation

Grade 12 or equivalent certificate

Relevant degree/diploma in Copywriting , Journalism, Languages or Communication Studies

Valid driver’s license

Minimum 2 years’ relevant experience

Writing experience in a field of a technical nature

Possess excellent command of the English language

Knowledge of copyright and plagiarism legislation

Computer literate in MS Office (Word, Excel and PowerPoint), internet and email

Proficiency in Adobe InDesign will be advantageous

Ability to follow company standards and guidelines with regard to document writing

Detail orientated, efficient and consistent

Flexibility and ability to multi-task

Good planning and organisational skills

Exceptional interpretation and communication skills (verbal and written)

Excellent copywriting and proofreading skills

Attention to detail, checking of spelling and grammar

Ability to cope with pressure and deadlines in a fast-moving environment

Ability to work in a team

Ability to self-manage, take initiative and work without constant instruction

Write video scripts to build the company’s generic training content library

Attend briefings and training on company hardware, installation procedures and systems, in order to document these

Write product manuals, operational guides, how-to documentation and other company documentation on a daily basis

Proofreading, editing and rewriting of company documentation

Responsible for upkeep of documentation, version control, backups and distribution

Matric / Grade 12 or equivalent qualification essential

Minimum 5 years experience as a Personal Assistant / Secretary

Proficient skills in Microsoft Word, and Excel

<b>Skills Required</b>

Good telephone manner

Tact and discretion

Strong Interpersonal & Communication skills (Verbal and Written)

Diary and Time Management

Email Management

Screen and respond to all incoming telephone calls and take action as appropriate

Manage company stationary and grocery requirements

Procurement of ad hoc items required

Provide full secretarial and administrative support service to the Operations director

Draft routine correspondence for approval and signature

Ensure all required approvals are processed and returned to relevant stakeholders

Receive visitors to the office

Maintain the office filing system

Maintain and update employee leave roster

Travel arrangements

Attend to any catering / beverage requirements for meetings and functions

Event coordination

Arrange meetings as and when required

Undertake projects and research

Ensure that all tasks are captured and updated regularly on Smartsheet

Act as the communication medium in the office to relevant internal and external stakeholders

Assist in managing all legal requirements, including documentation and relevant correspondence