Vacancies


IT Support Intern

The IT Infrastructure Intern's role is to assist IT Infrastructure with maintaining in-house computer systems, desktops and peripherals. This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware.


  • Office: Contermanskloof
  • Closing Date: 2019-08-31 13:20:29
  • Vacancies Available: 1
  • Requirements:

    Matric / Grade 12 or equivalent certificate essential

    In the process of obtaining or recently obtained a Diploma/degree relevant to IT (A +, N+, MCTS, LINUX + / LPIC)

    Understanding of Linux Operating System, TCP/IP and OSI model

    Excellent understanding of MS Office: support level

    Valid drivers license and Own Reliable Transport (NON NEGOTIABLE)

  • Competencies:

    Problemsolving and good analytical skills

    Ability to multitask & use Initiative

    Technical understanding of IT infrastructures

    Good knowledge of PC's and fault-finding

    Interpersonal skills

    Teamwork

  • Duties:

    Troubleshoot and resolve IT issues

    Install and configure software, hardware for PCs and laptops

    Maintenance: ensure that systems are backed up and that all clones are in working order

    Document all tasks and duties

    Upkeep of desktops and laptops

    Remote management support for the Operations business unit

    FAQs: resolution and training

    Office visits

    Support: internal and external

Apply
QA Analyst

The QA Analyst is responsible for the testing of all Full Facing products and systems, identifying areas of concern in respect of quality and performance, and to make recommendations for improvement where necessary.


  • Office: Contermanskloof
  • Closing Date: 2019-07-31 10:29:57
  • Vacancies Available: 1
  • Requirements:

    Matric / Grade 12 or equivalent certificate

    2+ years technical QA experience

    Relevant software testing qualification

    Degree / diploma in mathematics / sciences / software / engineering beneficial

    R&D experience highly advantageous

  • Competencies:

    Soft Skills

    Ability to work in a team and with multiple stakeholders

    Strong communication skills (written and verbal)

    Document and report writing skills

    Ability to apply analytical, abstract and creative thinking

    Strong organizational and planning skills

    Attention to detail

    Ability to work against deadlines and deliverables

    Technical Skills

    Basic understanding of User Experience (UX) design processes and standards

    Basic understanding of usability differences between iOS, Android and Web platforms

    Basic understanding of usability differences between mobile and web screens

    Understanding of general data management and programming concepts

    Experience in quality management software and processes

  • Duties:

    Develop and implement a Quality Assurance test plan

    Establish suitable testing methodologies and processes

    Test products and solutions with respect to functionality, performance, reliability, stability en compatibility

    Conduct research where necessary to gain technical understanding of projects

    Provide reports on test results with detailed documentation on failed tests

    Provide recommendations for improvements of products and systems where tests fail

    Escalate failed tests to relevant internal stakeholders

Apply
Product Manager

We have an exciting opportunity for an experienced Product Manager, who's primary responsibility will be to define, plan, track and manage objectives for various projects throughout the entire lifespan of the product(s).


  • Office: Contermanskloof
  • Closing Date: 2019-07-31 11:21:45
  • Vacancies Available: 1
  • Requirements:

    Grade 12 or equivalent certificate essential

    Product Management qualification will be advantageous

    Certified Agile coach, Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFeCertified Scrum Master or similar advantageous

    Scrum Master experience

    Experience within an Agile environment

    Experience leading teams using agile methodologies

    Minimum 4 years’ experience in a similar role

    Computer literate (Microsoft Word and Excel, e-mail, internet)

    Own reliable transport with a valid driver’s license

  • Competencies:

    Strong Communication Skills (Verbal and Written)

    Possess excellent command of the English Language

    Strong interpersonal skills

    Strong Analytical & Technical Skills

    Excellent Planning abilities

    Ability to cope with pressure and deadlines in a fast moving environment

    Ability to adapt easily to change

    Ability to grasp and interpret technical processes and procedures efficiently

    Meticulous with strong attention to detail and accuracy

    Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

  • Duties:

    Manage project initiation and roll-out

    Manage project deliverables in line with the project plan

    Sprint planning and the execution of Sprints

    Facilitation of backlog refinement sessions

    Facilitation of planning and prioritisation of sprints as well as creating them

    Facilitate retrospective sessions

    Coordinate and conduct activities with the scrum team

    Ensure all project tasks are loaded and kept updated on the relevant project tracking system

    Record, Manage and Escalate any project issues or risks identified.

    Monitor project progress and performance

    Provide weekly status reports to the management team

    Work closely with users to ensure that the project meets the business needs

    Maintain all project correspondence and arrange and coordinate all travel arrangements and venues for project meetings

    Ensure that all communication to the members of the project are prioritized and added to the project tracking system

    Develop and maintain good relationships with clients, stakeholders, suppliers

    Manage suppliers of each project

    Coordinate all project related printing needs

    Liaise with suppliers, obtain quotes, obtain approval, agree on timelines, arrange for installation and conduct a monthly recon on the relevant account

    Research, identify and source best method and quality at best price needed to support project requirements

    Communicating with the Operations team on project requirements and log tickets on OTRS where required.

    Following business KLK guidelines for the management of each project.

    Manage user training programs when training needs are identified.

    Wiki to be updated for each project at all times (store lists, how to documents etc)

    Ensure that project costs are within the applicable budgetary requirements

Apply
Procurement Assistant

The Procurement Assistant will be responsible to undertake day to day administrative duties in support of the procurement and stock control function.


  • Office: Contermanskloof
  • Closing Date: 2019-08-30 06:24:16
  • Vacancies Available: 1
  • Requirements:

    Grade 12 or equivalent certificate essential

    Certificate or Diploma in Bookkeeping

    Minimum 2 years’ experience in creditors reconciliations and accounts

    Minimum 1 year procurement experience

    Sound knowledge of general ledger accounting and allocations

    Proficient skills in Microsoft applications, especially Word and Excel

  • Competencies:

    High aptitude level

    Meticulous with strong attention to detail and accuracy

    Strong numerical skills

    Methodical

    Customer-centric

    Good interpersonal skills

    Responsive

    High level of confidentiality and professionalism

    Good time management skills

    Strong communication skills (verbal and written)

    Ability to cope with pressure and deadlines in a fast moving environment

    Ability to work independently as well as in a team

  • Duties:

    Fixed Asset Administration

    Ensure effective Stock Control procedures are adhered to

    Management of stakeholder list

    Ensure sound knowledge of technical requirements for stock & part ordering

    Source reliable suppliers and contractors and obtain the most cost effective quotations

    Ensure procurement orders are received, following the agreed stock management procedure for new stock deliveries

    Ensure monthly recon of supplier accounts are done

    Update and maintain Smartsheet with all purchased stock (spec, price, stakeholder etc)

    Maintain and update company Wiki

    Make use of the company Wiki for all job-related processes and procedures

    Attend regular meetings

    Ensure updated communication with team and management

    Maintain sound relationship with all suppliers

    Ensure any problems, queries or concerns are escalated to management as and when required

    Ensure your tickets are managed

    Ensure your IT tracker feedback is submitted by deadline

    Ensure proper updates and closing details are added to OTRS tickets

    Ensure you stay within the predefined Service Level Agreement (SLA) times

    Assist with various OTRS reports as requested by management

    Weekly and monthly reporting

    Drafting required correspondence and ad hoc tasks, as required from time to time

Apply
System Administrator

The primary responsibility of the Systems Administrator is providing support, monitoring and maintaining Linux infrastructures, applications and servers, for both internal and external stakeholders.


  • Office: Contermanskloof
  • Closing Date: 2019-07-31 06:40:35
  • Vacancies Available: 1
  • Requirements:

    Grade 12 or equivalent certificate essential; postgraduate qualification preferable

    Minimum 5 years’ experience as a Linux system administrator

    Relevant qualification (A+, N+, MCSE, LINUX+/LPIC 1 and 2)

    CCNA and Security+

  • Competencies:

    Excellent networking implementation and troubleshooting skills (TCP/IP)

    Strong communication skills (verbal and written)

    Excellent understanding of VOIP systems

    Excellent understanding of IMAP and Postfix

    Apache web server and PHP installation, maintenance, administration, and database systems (Postgresql, MySQL)

  • Duties:

    RSNAPSHOT and ZFS setup & maintenance for backups

    RAID Setup and Management on physical machines

    Maintaining a local APT & Custom software repository

    VPN Connectivity

    MySQL and Postgres Database Administration

    Creating and maintaining office topologies diagrams (Gliffy, Draw.io and Coggle).

    Providing second and third line with documentation and guidance on problem solving and technical assistance.

    Implementing and Maintaining Monitoring with templates (Zabbix)

    Setting up and Maintaining Virtual Instances/Machines (LXC & KVM).

    HaProxy Administration

    Preforming maintenance on DHCP. DNS (Bind), Proxy (Squid), Switches and Routers.

    Working and Maintaining user backups (Delta Copy & Time Machine).

    User management – Adding and removing users off LDAP, Vtiger, Samba.

    Working with web services (Apache & Nginx).

    General maintenance on physical servers within our offices.

    Planning, designing, role out /Implementaion of new systems.

    Managing dedicated machines at Hetzner. (disk replacements, monitoring and etc).

    BASH Scripting for automating tasks.

    Making use of Ansible for rollouts to production for products in the field.

    Following the traditional delivery process for products.

    Managing and offering support for the team in lower tiers.

    Reporting monthly on the team and attending monthly director's meetings.

    JIRA and OTRS Project Planning and Tickets Administration.

    Working within Debian and Ubuntu based environments.

    Research & Development on products for product development.

    Overseeing smooth running of the IT department from First to Fourth line.

    Working closely with Development in order to fix problems with products in the field.

Apply
DevOps Engineer

The Developmental Operations Engineer’s primary responsibility is overseeing, implementing, and managing the company's strategy regarding application infrastructure.


  • Office: Contermanskloof
  • Closing Date: 2019-07-31 10:25:43
  • Vacancies Available: 1
  • Requirements:

    The experience of DevOPS in a previous role.

    Experience and interest in software development from a non-functional perspective.

    2+ years experience in a DevOPS role

    Scripting skills are desirable (BASH)

    Experience working with containerization (Docker)

    Experience of CI/CD and source control systems (Jenkins, Git)

    Experience of production support on systems.

    A strong understanding of DevOPS fundamentals and agile methods.

  • Competencies:

    Strong communication skills (verbal and written)

    A strong background in continuous integration in a distributed architecture

    The ability to dig into business requirements, have a pro-active attitude, sense of ownership and precise analytical skills.

    Be able to work under pressure and to tight deadlines and will need to be pragmatic but intelligent design decisions.

    Can work closely with product development team’s to figure out requirements and translate them to technical solutions

    Experienced in the full software project life cycle

  • Duties:

    Build and maintain development and production environments to support continued product growth.

    Manage customer and internal environments within various projects.

    Make use of CI/CD and source control systems (Jenkins, Git)

    Make use of the Kubernetes to investigate and solve any issues technically or non-technically.

    Be able to take an existing application and get it up and running in Kubernetes.

    Make use of Docker for containerization.

    Work on a majority of different DevOPS toolsets (API gateway, Nexus, RabbitMQ, Redis & etc)

    Working with Databases (Mongo, MySQL, Postgres)

    Assist product development teams in deployment pipeline development and operations.

    Be part of the escalation path for incidents to ensure fastest possible recoveries.

    Use and extend environment and product automation technologies and to support the local development teams work – in production and development environments.

    Keep a constant eye on changing industry ideas, practices and monitoring emerging technologies.

    Planning, estimating and continuously improving CI, system designs and processes.

    Work with the business to understand and implement complex requirements.

Apply
Learning and Development Administrator

The Learning and Development Administrator’s primary responsibility is supporting the sales function in all aspects. This includes assisting with the administration with regards to all prospective and existing client portfolios for an HR platform.


  • Office: Contermanskloof
  • Closing Date: 2019-07-31 10:14:13
  • Vacancies Available: 2
  • Requirements:

    Grade 12 or equivalent certificate essential

    Minimum 1 years’ experience in a similar role

    Valid drivers licence and own reliable transport

    Computer literate (Microsoft Word and Excel, e-mail, internet)

  • Competencies:

    Strong communication skills (verbal and written)

    Possess excellent command of the English language

    Strong analytical and technical skills

    Excellent planning and organisational abilities

    Ability to cope with pressure and deadlines in a fast-moving environment

    Ability to adapt easily to change

    Ability to grasp and interpret technical processes and procedures efficiently

    Meticulous with strong attention to detail and accuracy

    Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

  • Duties:

    Product marketing and industry knowledge

    Remain up to date with applicable events in the HR, training and eLearning industry

    Assist with arranging attendance at relevant conferences / workshops / roadshows as identified

    Attend or participate in relevant conferences / workshops / roadshows alongside the Learning and Development Specialist as and when required

    Client demos and POCs

    Assist with travel arrangements for all client demos

    Ensure that all content is accurately loaded and relevant classes are scheduled on Lesson Desk HO for all client demos

    Ensure that the Lesson Desk Demo Host is kept up to date with relevant generic content at all times

    Log OTRS tickets for the setup of demo units

    Assist the Learning and Development Specialist with drafting all POC documentation

    Ensure that all client content is loaded on Lesson Desk HO in accordance with the POC agreement and start date

    Assist the Learning and Development Specialist with setting up business proposals within 24 hours of receiving the request

    Document all licence agreements and contracts for new clients

    Maintaining Lesson Desk stakeholder relationships

    Ensure all client issues are resolved within the agreed SLA timeframes

    Escalate client issues to the Learning and Development Specialist as and when required

    Keep clients up to date with any improvements or updates within Lesson Desk and / or any new content available for use as communicated by the Learning and Development Specialist

    Maintain all supplier relationships to ensure deliverables are met, best prices given and a high level of service delivery is maintained.

    Maintain all internal relationships by ensuring SLA’s are up to date and expectations are managed

    Assist with the facilitation of any internal training delivered through Lesson Desk

    Training content

    Assist with the timeous receival of design briefs from clients for content creation

    Assist with administration regarding the Lesson Desk generic content library

    Assist content partners with uploading content to Lesson Desk HO as and when required

    Load all client content onto Lesson Desk HO before rolling out to new clients

    Administrative duties

    Ensure that the Lesson Desk file server is maintained at all times with all relevant client documentation

    Update CRM daily with all client correspondence

    Load all leads and prospective clients on CRM

    Minute internal and external meetings as and when required

    Assist with any travel arrangements and venues pertaining to Lesson Desk

    Assist with keeping all Lesson Desk promotional stock levels maintained at all times

    Ensure that all clients are quoted and invoiced suitably with regards to Lesson Desk

    Communicate with the projects team with regards to logged incidents from clients, this includes logging tickets on JIRA and OTRS

    Co-ordinate all product related printing needs

    Assist with compiling monthly reporting

    Assist the Learning and Development Specialist with any ad hoc administrative tasks as and when required

    National travel as and when required

Apply
Debtors and Creditors Clerk

The Debtors and Creditors Clerk will be responsible for completing invoicing and maintaining the debtors ledger, to ensure that all monies due are received timeously, as well as undertake routine clerical duties in support of the accountancy function and financial controls.


  • Office: Contermanskloof
  • Closing Date: 2019-08-31 12:30:35
  • Vacancies Available: 1
  • Requirements:

    Grade 12 or equivalent certificate essential

    Certificate or Diploma in Bookkeeping

    Minimum 2 years’ experience in creditors reconciliations and accounts

    Sound knowledge of general ledger accounting and allocations

    Proficient skills in Microsoft applications, especially Word and Excel

    Minimum 2 years’ working experience on a well-known accounting package (an ERP system will be highly advantageous)

    Accounting experience advantageous

  • Competencies:

    High aptitude level

    Meticulous with strong attention to detail and accuracy

    Strong numerical skills

    Methodical

    Customer-centric

    Good interpersonal skills

    Responsive

    High level of confidentiality and professionalism

    Good time management skills

    Strong communication skills (verbal and written)

    Ability to cope with pressure and deadlines in a fast moving environment

    Ability to work independently as well as in a team

  • Duties:

    Processing and capturing of creditor invoices on the relevant accounting system

    Monthly reconciliation of creditor statements against the creditors’ ledgers

    Verify and follow up on invoices, statements and payments

    Reconciling Intercompany Accounts

    Bank reconciliations

    Ensure overdue debtors are less than 10% of total debtors outstanding

    Track all communication with debtors and provide feedback to the FM on outstanding payments, expected payment dates, reasons for long outstanding debts, etc.

    Ensure accurate and complete invoicing and correct allocation of payments received

    Ensure that the necessary approvals are obtained prior to crediting invoices

    Send out the invoices and credit notes to the clients via e-mail

    Submit statements monthly as per the client’s requirements if applicable

    Communicate any problems with debtors to the FM

    Do daily filing of the invoices/credit notes

    Do the monthly Sales reconciliations with the various sales departments

    Creating Sales Orders / Quotes

    Intercompany recharges

    Make use of the company Wiki for all job-related processes and procedures

    Weekly and monthly reporting

Apply
HR Officer

We are looking for an energetic and ambitious individual with exposure to the full spectrum of HR duties to join an HR team and provide overall HR support to relevant business units.


  • Office: Contermanskloof
  • Closing Date: 2019-07-31 16:11:11
  • Vacancies Available: 1
  • Requirements:

    Matric / Grade 12 or equivalent certificate essential

    Certificate / Diploma in HR management or similar qualification essential

    2 years’ relevant recruitment experience essential

    2 years’ relevant HR Officer experience essential

    1 year’s relevant IR and Performance Management experience essential

    Proficient skills in Microsoft applications, especially Word and Excel

  • Competencies:

    Strong Communication skills (Verbal and Written)

    High level of Integrity & Discretion

    Meticulous with strong attention to detail and accuracy

    Strong Interpersonal Skills

    Strong Planning and Organising skills

    Ability to cope with pressure and deadlines in a fast-moving environment

    Change management skills

  • Duties:

    Recruitment & Selection

    Employee Induction

    HR Administration

    Updating and maintaining all relevant HR databases for reporting purposes

    Conducting HR Audits where required

    HR Reporting

    Attend to Employee Assistance programmes (EAP)

    Administration and investigating workplace injuries

    Payroll and Benefit Administration

    Coordinate and facilitate training and development for relevant business units

    Facilitating employee exits and administration

    Attend to Health & Safety within the business

    Culture and employee wellness

    Performance management and reviews

    Labour relations

    Employment Equity

    Legislative compliance

Apply
Product Owner

The Product Owner’s primary responsibility is defining, planning, tracking and managing specific products. The individual will further be responsible for identifying key resources, providing direction towards achieving the product objectives and managing customer and supplier involvement through the product lifespan


  • Office: Contermanskloof
  • Closing Date: 2019-09-30 08:51:43
  • Vacancies Available: 2
  • Requirements:

    Grade 12 or equivalent certificate essential

    Product Management/Owner qualification will be advantageous

    Certified Agile coach, Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFeCertified Scrum Master or similar advantageous

    Scrum Master experience

    Experience within an Agile environment

    Experience leading teams using agile methodologies

    Minimum 4 years’ experience in a similar role of which 1 to 3 years needs to be as a Scrum Master or Product Owner with agile teams

    Computer literate (Microsoft Word and Excel, e-mail, internet)

    Own reliable transport with a valid driver’s license

  • Competencies:

    Strong communication skills (verbal and written)

    Possess excellent command of the English language

    Strong analytical, technical and problem-solving skills

    Strong leadership skills

    Creative thinker with a vision

    Excellent planning abilities

    Excellent organizational and time management skills

    Ability to cope with pressure and deadlines in a fast-moving environment

    Ability to shield team from outside distractions and interferences

    Ability to adapt easily to change

    Ability to grasp and interpret technical processes and procedures efficiently

    Meticulous with strong attention to detail and accuracy

    Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

  • Duties:

    Manage product initiation and roll-out

    Identify project teams, leads, responsibilities, deliverables, dependencies and timelines

    Manage product deliverables in line with the product plan

    Manage Sprint planning, set sprint goals and the execution of Sprints

    Manage Facilitation of backlog refinement sessions

    Manage Facilitation of planning and prioritisation of sprints as well as creating them

    Manage Facilitate retrospective sessions

    Coordinate and conduct activities with the scrum team

    Ensure all product tasks are loaded and tracked on Jira

    Smartsheet to be the product calendar and tasks to be kept up to date at all times

    Record, manage and escalate any product issues or risks identified

    Monitor product progress and performance

    Provide weekly status reports to the management team

    Work closely with users to ensure that the product meets the business needs

    Ensure that all communication to the members of the product are prioritised and added to the product tracking system

    Develop and maintain good relationships with clients, stakeholders and suppliers

    Manage suppliers for each product

    Coordinate all product-related printing needs

    Liaise with suppliers, obtain quotes, obtain approval, agree on timelines, arrange for installation and conduct a monthly recon on the relevant account

    Communicate with the Product Manager on product requirements and log tickets on OTRS where required

    Following business KLK guidelines for the management of each product

    Manage user training programs when training needs are identified

    Ensure Wiki to be updated for each product at all times (store lists, how-to documents, etc.)

    Providing vision and direction to the agile development team and stakeholders throughout the project and create requirements.

    Ensure that the team always has an adequate amount of prior prepared tasks to work on

    Plan and prioritize product feature backlog and development for the product

    Assess value develop cases and prioritize stories and epics to ensure work focuses on those with maximum value that are aligned with product strategy

    Provide backlog management iteration planning and elaboration of the user stories

    Work closely with Product Management to create and maintain a product backlog according to business value or ROI

    Lead the planning product release plans and set expectation for delivery of new functionalities

    Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals

    Incorporate feature requests into product roadmap

    Shares and communicates their feedback effectively so that it will lead the team to the success path.

    Build and maintain a relationship with the stakeholders.

    Building a trusting and safe environment where problems can be raised without fear of blame retribution or being judged with an emphasis on healing and problem-solving.

    Understands how to be Agile and realizes the fact that requirements will change with time and how to adapt the changes without breaking cadence of the team

    Assist the Product Manager with monthly reporting

    Assisting with internal and external communication improving transparency and radiating information

    Providing all support to the team using a servant leadership style whenever possible and leading by example

    Facilitation of daily stand-up meetings, facilitate meetings, schedule demo meetings and decision-making processes in order to ensure quick inspection and proper use of adaptation process

    Assist with any ad hoc duties that may arise

Apply
Project Coordinator

The Project Coordinator’s primary responsibility is to assist the Product Owner with defining, planning, tracking and managing specific projects


  • Office: Contermanskloof
  • Closing Date: 2019-07-31 12:28:34
  • Vacancies Available: 2
  • Requirements:

    Grade 12 or equivalent certificate essential

    Project Management qualification will be advantageous

    Experience within an Agile environment

    Experience with Scrum

    Minimum 1 years’ experience in a similar role

    Computer literate (Microsoft Word and Excel, e-mail, internet)

  • Competencies:

    Strong communication skills (verbal and written)

    Possess excellent command of the English language

    Strong analytical and technical skills

    Excellent planning abilities

    Ability to cope with pressure and deadlines in a fast-moving environment

    Ability to shield team from outside distractions and interferences

    Excellent mentoring and leadership skills

    Ability to adapt easily to change

    Ability to grasp and interpret technical processes and procedures efficiently

    Meticulous with strong attention to detail and accuracy

    Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

  • Duties:

    Assist the Product Manager in managing project deliverables in line with the project plan

    Ensure all project tasks are loaded onto the project tracking system as received from the Product Manager

    Smartsheet to be kept up to date at all times

    Record, manage and escalate any project issues or risks identified

    Monitor project progress and performance

    Maintain all project correspondence and arrange and coordinate all travel arrangements and venues for project meetings

    Ensure that all communication to the members of the project are prioritised and added to the project tracking system

    Develop and maintain good relationships with clients, stakeholders, and suppliers

    Co-ordinate all project-related printing needs

    Liaise with suppliers, obtain quotes, obtain approval, agree on timelines, arrange for installation and conduct a monthly recon on the relevant account and tracking platforms/systems

    Communicate with the operations and development team on project requirements and log tickets on OTRS and/or where required

    Ensure your tickets are managed on Jira and OTRS

    Ensure proper updates and closing details are added to OTRS and JIRA tickets

    Ensure your stay within the predefined Service Level Agreement (SLA) times

    Wiki to be updated for each project at all times (store lists, how-to documents, etc.)

    Facilitate sprint planning and the execution of sprints

    Facilitate of backlog refinement sessions

    Facilitate of planning and prioritisation of sprints as well as creating them

    Facilitate retrospective sessions

    Assist with weekly status reports to the Product Owner

    Assist the Product Owner with removing impediments

    Building a trusting and safe environment where problems can be raised without fear of blame retribution or being judged with an emphasis on healing and problem-solving

    Assist the Product Manager with monthly reporting

    Assisting with internal and external communication improving transparency and radiating information

    Providing all support to the team using a servant leadership style whenever possible and leading by example

    Arrange daily stand-up meetings, facilitate meetings, schedule meetings demo and decision-making processes in order to ensure quick inspection and proper use of adaptation process

    Any ad hoc duties which may arise

Apply
Scrum Master

The Scrum Master’s role is to facilitate the agile development team. The individual will ensure that the team is self-organized and ensure that changes are made quickly, in accordance with agile principles. The Scrum Master is responsible for managing the process of how information is exchanged


  • Office: Contermanskloof
  • Closing Date: 2019-09-05 11:21:45
  • Vacancies Available: 2
  • Requirements:

    Grade 12 or equivalent certificate essential

    Product Management/Owner qualification will be advantageous

    Certified Agile coach, Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFeCertified Scrum Master or similar advantageous

    Scrum Master experience

    Experience within an Agile environment

    Experience leading teams using agile methodologies

    Minimum 4 years’ experience in a similar role of which 1 to 3 years needs to be as a Scrum Master or Product Owner with agile teams

    Computer literate (Microsoft Word and Excel, e-mail, internet)

    Own reliable transport with a valid driver’s license

  • Competencies:

    Scrum Master is a servant first who serves his team members before considering about himself

    Good skills and knowledge of servant leadership

    Ability to facilitate situational awareness, conflict resolution, continual improvement, empowerment and increasing transparency

    Strong communication skills (verbal and written)

    Possess excellent command of the English language

    Strong analytical, technical and problem-solving skills

    Strong leadership skills

    Creative thinker with a vision

    Excellent planning abilities

    Excellent organizational and time management skills

    Ability to cope with pressure and deadlines in a fast-moving environment

    Ability to shield team from outside distractions and interferences

    Ability to adapt easily to change

    Ability to grasp and interpret technical processes and procedures efficiently

    Meticulous with strong attention to detail and accuracy

    Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

  • Duties:

    Guiding the team and organisation on how to use Agile/Scrum practices and values to delight customers

    Strong knowledge of Scrum theory rules and practices

    Responsible for managing the scrum

    Facilitate Sprint planning and the execution of Sprints

    Facilitate of backlog refinement sessions

    Facilitate of planning and prioritisation of sprints as well as creating them

    Facilitate retrospective sessions

    Coordinate and conduct activities with the scrum team

    Ensure all product tasks are loaded onto Jira

    Smartsheet to be the product calendar and tasks to be kept up to date at all times

    Monitor product progress and performance

    Provide weekly status reports to the Product Owner

    Work closely with users to ensure that the product meets the business needs

    Guiding the team on how to get the most of out of self-organisation

    Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment

    Ability to track and remove impediments

    Building a trusting and safe environment where problems can be raised without fear of blame retribution or being judged with an emphasis on healing and problem-solving

    Facilitating discussion decision making and conflict resolution

    Assisting with internal and external communication improving transparency and radiating information

    Supporting and educating the Product Owner especially on grooming and maintaining the product backlog

    Assist Product Owner with keeping product backlogs in good shape and ensure they are ready for the next sprint

    Providing all support to the team using a servant leadership style whenever possible and leading by example

    Understand the basic fundamentals of iterative and incremental development

    Acts as safeguard for his team

    Helps the team or individual to clarify goals and actions to achieve them

    Assist the Product Manager with monthly reporting

    Facilitation of daily stand-up meetings, facilitate meetings, schedule demo meetings and decision-making processes in order to ensure quick inspection and proper use of adaptation process

    Assist with any ad hoc duties that may arise

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