Matric / Grade 12

Relevant degree / diploma in copy writing, journalism, languages or communication studies

Valid Drivers License

Minimum 2 years relevant experience

Writing experience in a field of a technical nature

Possess excellent command of the English language

Knowledge of copyright and plagiarism legislation

Computer Literate in MS Office – Word, Excel, PowerPoint, Internet & Email

Proficiency in Adobe InDesign will be advantageous

Ability to follow company standards and guidelines with regard to document writing

Detail Orientated, Efficient and Consistent

Flexibility & ability to multi-task

Good Planning and Organising Skills

Exceptional interpretation and communication skills (Verbal and Written)

Excellent copy writing and proofreading skills

Attention to detail, checking of spelling and grammar

Ability to cope with pressure and deadlines in a fast moving environment

Ability to work in a team.

Ability to self-manage, take initiative and work without constant instruction

Attend briefings and training on company hardware, installation procedures and systems, in order to document these

Write product manuals, operational guides, how-to documentation and other company documentation on a daily basis

Proofreading, editing and re-writing of company documentation

Responsible for upkeep of documentation, version control, backups and distribution

Matric / Grade 12 or equivalent certificate essential

In the process of obtaining or recently obtained a relevant Post Graduate qualification.

Working Knowledge of a suitable programming language like Java, Scala will be highly advantageous

Mobile and / Web development will be advantageous

MySQL (or experience with SQL), database design and best development practices required

GIT (or similar revision control) will be advantageous

Strong Analytical and Problem Solving Skills

Attention to Detail

Deadline Driven and ability to work under pressure

Initiative

Strong communication skills (Verbal and Written)

Analyse and identify programming solutions for clients

Design and develop new software applications using best practice methods

Create and facilitate suitable testing methods for existing software solutions

Modify and improve existing software systems for optimal efficiency and effectiveness

Perform Bug Fixing

Draw up relevant Help Files and User Manuals for programs

Provide technical support on programs created

Conduct ongoing research & self study to keep up to date with new methodologies

Matric / Grade 12 or equivalent certificate

2+ years technical QA experience

Relevant software testing qualification

Degree / diploma in mathematics / sciences / software / engineering beneficial

R&D experience highly advantageous

Soft Skills

Ability to work in a team and with multiple stakeholders

Strong communication skills (written and verbal)

Document and report writing skills

Ability to apply analytical, abstract and creative thinking

Strong organizational and planning skills

Attention to detail

Ability to work against deadlines and deliverables

Technical Skills

Basic understanding of User Experience (UX) design processes and standards

Basic understanding of usability differences between iOS, Android and Web platforms

Basic understanding of usability differences between mobile and web screens

Understanding of general data management and programming concepts

Experience in quality management software and processes

Develop and implement a Quality Assurance test plan

Establish suitable testing methodologies and processes

Test products and solutions with respect to functionality, performance, reliability, stability en compatibility

Conduct research where necessary to gain technical understanding of projects

Provide reports on test results with detailed documentation on failed tests

Provide recommendations for improvements of products and systems where tests fail

Escalate failed tests to relevant internal stakeholders

Matric / Grade 12 or equivalent qualification essential; Post Graduate qualification preferable.

Minimum 2 - 4 years relevant experience in Software Development.

Scala, Java or other programming language essential

Experience with SQL and NOSQL, database design and best development practices essential

Experience with MongoDB preferable

GIT (or similar revision control)

Linux skills

Message Queuing technology (Rabbit MQ) essential

Web service technology (REST) essential

Play framework, MVC advantageous

LESS, CoffeeScript experience advantageous

Strong Analytical and Problem Solving Skills

Attention to Detail

Deadline Driven and ability to work under pressure

Initiative

Strong communication skills (Verbal and Written)

Analyse and identify programming solutions for clients

Design and develop new software applications using best practice methods

Create and facilitate suitable testing methods for existing software solutions

Modify and improve existing software systems for optimal efficiency and effectiveness

Perform Bug Fixing

Draw up relevant Help Files and User Manuals for programs

Provide technical support on programs created

Conduct ongoing research & self-study to keep up to date with new methodologies

Grade 12 or equivalent certificate essential

Certificate in Bookkeeping/ Administration (advantage not a requirement)

Proficient skills in Microsoft applications, especially Word and Excel

High aptitude level

Meticulous with strong attention to detail and accuracy

Methodical

Good interpersonal skills

Responsive

High level of confidentiality and professionalism

Good time management skills

Strong communication skills (verbal and written)

Ability to cope with pressure and deadlines in a fast-moving environment

Ability to work independently as well as in a team

General Financial Administration

Maintain a filing system in respect of accounting data, records, quotes and invoices

Ensure all filing is updated

Monitor telephone lines and accounts, and act as liaison between IT support and these vendors

Generate asset allocation, return forms and recons.

Allocating asset numbers to assets

Ensuring that the stock procedures are maintained by ensuring completion of stock movement forms and allocation of stock numbers to the various stock sheets

Maintain and update company Wiki

Make use of the company Wiki for all job-related processes and procedures

Update and maintain Smartsheet with all purchased stock (spec, price, stakeholder etc)

Relief duties for reception on office switchboard and at front desk

OTRS

Ensure your tickets are managed

Ensure your IT tracker feedback is submitted by deadline

Ensure proper updates and closing details are added to OTRS tickets

Ensure you stay within the predefined Service Level Agreement (SLA) times

Assist with various OTRS reports as requested by Manager

Ensure that the signed off recharges for all the Business units are received by Finance by the 5th working day of each month

Stock management for the various business units

• Grade 12 or equivalent certificate essential

• Project Management qualification will be advantageous

• Minimum 1 years’ experience in a similar role

• Computer literate (Microsoft Word and Excel, e-mail, internet)

• Strong communication skills (verbal and written)

• Possess excellent command of the English language

• Strong analytical and technical skills

• Excellent planning abilities

• Ability to cope with pressure and deadlines in a fast-moving environment

• Ability to adapt easily to change

• Ability to grasp and interpret technical processes and procedures efficiently

• Meticulous with strong attention to detail and accuracy

• Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

• Assist the Product Manager in managing project deliverables in line with the project plan

• Ensure all project tasks are loaded onto the project tracking system as received from the Product Manager

• Smartsheet to be kept up to date at all times

• Record, manage and escalate any project issues or risks identified

• Monitor project progress and performance

• Maintain all project correspondence and arrange and coordinate all travel arrangements and venues for project meetings

• Ensure that all communication to the members of the project are prioritised and added to the project tracking system

• Develop and maintain good relationships with clients, stakeholders, and suppliers

• Co-ordinate all project-related printing needs

• Liaise with suppliers, obtain quotes, obtain approval, agree on timelines, arrange for installation and conduct a monthly recon on the relevant account

• Communicate with the operations and development team on project requirements and log tickets on OTRS and/or where required

• Wiki to be updated for each project at all times (store lists, how-to documents, etc.)

• Ensure that project costs are within the applicable budgetary requirements

• Assist the Product Manager with monthly reporting

• Any ad hoc duties which may arise

Grade 12 or equivalent certificate essential; postgraduate qualification preferable

Minimum 5 years’ experience as a Linux system administrator

Relevant qualification (A+, N+, MCSE, LINUX+/LPIC 1 and 2)

CCNA and Security+

Excellent networking implementation and troubleshooting skills (TCP/IP)

Strong communication skills (verbal and written)

Excellent understanding of VOIP systems

Excellent understanding of IMAP and Postfix

Apache web server and PHP installation, maintenance, administration, and database systems (Postgresql, MySQL)

RSNAPSHOT and ZFS setup & maintenance for backups

RAID Setup and Management on physical machines

Maintaining a local APT & Custom software repository

VPN Connectivity

MySQL and Postgres Database Administration

Creating and maintaining office topologies diagrams (Gliffy, Draw.io and Coggle).

Providing second and third line with documentation and guidance on problem solving and technical assistance.

Implementing and Maintaining Monitoring with templates (Zabbix)

Setting up and Maintaining Virtual Instances/Machines (LXC & KVM).

HaProxy Administration

Preforming maintenance on DHCP. DNS (Bind), Proxy (Squid), Switches and Routers.

Working and Maintaining user backups (Delta Copy & Time Machine).

User management – Adding and removing users off LDAP, Vtiger, Samba.

Working with web services (Apache & Nginx).

General maintenance on physical servers within our offices.

Planning, designing, role out /Implementaion of new systems.

Managing dedicated machines at Hetzner. (disk replacements, monitoring and etc).

BASH Scripting for automating tasks.

Making use of Ansible for rollouts to production for products in the field.

Following the traditional delivery process for products.

Managing and offering support for the team in lower tiers.

Reporting monthly on the team and attending monthly director's meetings.

JIRA and OTRS Project Planning and Tickets Administration.

Working within Debian and Ubuntu based environments.

Research & Development on products for product development.

Overseeing smooth running of the IT department from First to Fourth line.

Working closely with Development in order to fix problems with products in the field.

Grade 12 or relevant certificate essential; postgraduate qualification preferable

Minimum 2 years’ relevant experience in software development, providing a sample portfolio if possible

PHP or other programming language essential

HTML, CSS, JavaScript, jQuery experience

MySQL (or experience with SQL), database design and best development practices required

GIT (or similar revision control)

Linux skills

Experience with Scala/Java/Android/Objective C/iOS development will be advantageous

Strong analytical and problem-solving skills

Attention to detail

Deadline-driven and able to work under pressure

Able to take initiative

Strong communication skills (verbal and written)

Analyse and identify programming solutions for clients

Design and develop new software applications using best practice methods

Create and facilitate suitable testing methods for existing software solutions

Modify and improve existing software systems for optimal efficiency and effectiveness

Perform bug-fixing

Draw up relevant help files and user manuals for programs

Provide technical support on programs created

Conduct ongoing research and self-study to keep up to date with new methodologies

•Grade 12 or equivalent certificate essential

•Relevant Diploma in Office Administration or similar will be advantageous

•Minimum 1 to 2 years' relevant experience

•Computer literate in MS Office – Word, Excel, PowerPoint, internet and email

•Good telephone manner

•Excellent interpersonal and communication skills

•Strong administration skills with attention to detail

•Ability to prioritise and multi-task

•Bilingual (English and Afrikaans)

•Ability to take initiative

•Listening skills

•Problem-solving skills

•Ability to adapt well to change

•Opening and closing of offices

•Switchboard and front desk reception duties

•Welcome guests and provide refreshments

•Manage boardroom bookings

•Ensure printers are in working order and fully stocked

•Order company stationery and groceries and conduct monthly stock takes

•Maintain and update attendance register and keep a leave schedule

•Assist with arranging staff functions and events

•Coordinate the daily schedule for the Office Driver/Handyman

•Arrange and coordinate any office maintenance and repair work as delegated

•Complete daily office cleanliness checklists

•Arrange flight, car and accommodation bookings when needed

•Arrange and coordinate gardening services, office plant care and office PC cleaning

•Courier coordination and recon of monthly courier statements to submit to Admin Coordinator

•Provide HR with an updated contact list on a monthly basis

•Carry out assigned health and safety tasks

•Any ad hoc duties that may arise