Vacancies

IT Support Intern

The IT Infrastructure Intern's role is to assist IT Infrastructure with maintaining in-house computer systems, desktops and peripherals. This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 13:20:29
  • Vacancies Available: 1
  • Requirements:

    Matric / Grade 12 or equivalent certificate essential

    In the process of obtaining or recently obtained a Diploma/degree relevant to IT (A +, N+, MCTS, LINUX + / LPIC)

    Understanding of Linux Operating System, TCP/IP and OSI model

    Excellent understanding of MS Office: support level

    Valid drivers license and Own Reliable Transport (NON NEGOTIABLE)

  • Competencies:

    Problemsolving and good analytical skills

    Ability to multitask & use Initiative

    Technical understanding of IT infrastructures

    Good knowledge of PC's and fault-finding

    Interpersonal skills

    Teamwork

  • Duties:

    Troubleshoot and resolve IT issues

    Install and configure software, hardware for PCs and laptops

    Maintenance: ensure that systems are backed up and that all clones are in working order

    Document all tasks and duties

    Upkeep of desktops and laptops

    Remote management support for the Operations business unit

    FAQs: resolution and training

    Office visits

    Support: internal and external

Apply
Software Developer Intern

The Software developer Intern will be required to plan, develop, test and implement new innovative software products in a fast paced prototyping development environment.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 11:59:47
  • Vacancies Available: 5
  • Requirements:

    Matric / Grade 12 or equivalent certificate essential

    In the process of obtaining or recently obtained a relevant Post Graduate qualification.

    Working Knowledge of a suitable programming language like Java, Scala will be highly advantageous

    Mobile and / Web development will be advantageous

    MySQL (or experience with SQL), database design and best development practices required

    GIT (or similar revision control) will be advantageous

  • Competencies:

    Strong Analytical and Problem Solving Skills

    Attention to Detail

    Deadline Driven and ability to work under pressure

    Initiative

    Strong communication skills (Verbal and Written)

  • Duties:

    Analyse and identify programming solutions for clients

    Design and develop new software applications using best practice methods

    Create and facilitate suitable testing methods for existing software solutions

    Modify and improve existing software systems for optimal efficiency and effectiveness

    Perform Bug Fixing

    Draw up relevant Help Files and User Manuals for programs

    Provide technical support on programs created

    Conduct ongoing research & self study to keep up to date with new methodologies

Apply
QA Analyst

The QA Analyst is responsible for the testing of all Full Facing products and systems, identifying areas of concern in respect of quality and performance, and to make recommendations for improvement where necessary.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 10:29:57
  • Vacancies Available: 1
  • Requirements:

    Matric / Grade 12 or equivalent certificate

    2+ years technical QA experience

    Relevant software testing qualification

    Degree / diploma in mathematics / sciences / software / engineering beneficial

    R&D experience highly advantageous

  • Competencies:

    Soft Skills

    Ability to work in a team and with multiple stakeholders

    Strong communication skills (written and verbal)

    Document and report writing skills

    Ability to apply analytical, abstract and creative thinking

    Strong organizational and planning skills

    Attention to detail

    Ability to work against deadlines and deliverables

    Technical Skills

    Basic understanding of User Experience (UX) design processes and standards

    Basic understanding of usability differences between iOS, Android and Web platforms

    Basic understanding of usability differences between mobile and web screens

    Understanding of general data management and programming concepts

    Experience in quality management software and processes

  • Duties:

    Develop and implement a Quality Assurance test plan

    Establish suitable testing methodologies and processes

    Test products and solutions with respect to functionality, performance, reliability, stability en compatibility

    Conduct research where necessary to gain technical understanding of projects

    Provide reports on test results with detailed documentation on failed tests

    Provide recommendations for improvements of products and systems where tests fail

    Escalate failed tests to relevant internal stakeholders

Apply
Project Coordinator

The Project Officer's primary responsibility is defining, planning, tracking and managing specific projects. The individual will further be responsible for identifying key resources, providing direction towards achieving the project objectives and managing customer and supplier involvement through the project lifespan.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 06:21:39
  • Vacancies Available: 1
  • Requirements:

    Matric/Grade 12

    Project Management qualification will be advantageous

    Minimum 2+ years experience in a similar role

    Computer literate (Microsoft Word and Excel, e-mail, internet)

  • Competencies:

    Strong Communication Skills (Verbal and Written)

    Possess excellent command of the English Language

    Strong Analytical & Technical Skills

    Excellent Planning abilities

    Ability to cope with pressure and deadlines in a fast moving environment

    Ability to adapt easily to change

    Ability to grasp and interpret technical processes and procedures efficiently

    Meticulous with strong attention to detail and accuracy

    Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

  • Duties:

    Manage project initiation and roll-out

    Manage project deliverables in line with the project plan

    Ensure all project tasks are loaded onto Asana

    Asana to be the project calendar and tasks to be kept up to date at all times

    Record, Manage and Escalate any project issues or risks identified.

    Monitor project progress and performance.

    Provide weekly status reports to the management team.

    Work closely with users to ensure that the project meets the business needs

    Maintain all project correspondence and arrange and co-ordinate all travel arrangements and venues for project meetings.

    Ensure that all communication to the members of the project are prioritized and added to Asana.

    Develop and maintain good relationships with clients, stakeholders, suppliers.

    Manage suppliers of each project

    Co-ordinate all project related printing needs

    Liaise with suppliers, obtain quotes, obtain approval, agree on timelines, arrange for installation and conduct a monthly recon on the relevant account.

    Research, identify and source best method and quality at best price needed to support project requirements

    Communicating with the Operations team on project requirements and log tickets on OTRS where required.

    Following business KLK guidelines for the management of each project.

    Manage user training programs when training needs are identified.

    Wiki to be updated for each project at all times (store lists, how to documents etc)

    Ensure that project costs are within the applicable budgetary requirements

    Ad hoc duties which may arise

Apply
Procurement Assistant

The Procurement Assistant will be responsible for undertaking day-to-day clerical duties, in support of the accountancy function and financial controls.


  • Office: Contermanskloof
  • Closing Date: 2020-04-30 08:05:44
  • Vacancies Available: 1
  • Requirements:

    Grade 12 or equivalent certificate essential

    Certificate in Bookkeeping/ Administration (advantage not a requirement)

    Proficient skills in Microsoft applications, especially Word and Excel

  • Competencies:

    High aptitude level

    Meticulous with strong attention to detail and accuracy

    Methodical

    Good interpersonal skills

    Responsive

    High level of confidentiality and professionalism

    Good time management skills

    Strong communication skills (verbal and written)

    Ability to cope with pressure and deadlines in a fast-moving environment

    Ability to work independently as well as in a team

  • Duties:

    General Financial Administration

    Maintain a filing system in respect of accounting data, records, quotes and invoices

    Ensure all filing is updated

    Monitor telephone lines and accounts, and act as liaison between IT support and these vendors

    Generate asset allocation, return forms and recons.

    Allocating asset numbers to assets

    Ensuring that the stock procedures are maintained by ensuring completion of stock movement forms and allocation of stock numbers to the various stock sheets

    Maintain and update company Wiki

    Make use of the company Wiki for all job-related processes and procedures

    Update and maintain Smartsheet with all purchased stock (spec, price, stakeholder etc)

    Relief duties for reception on office switchboard and at front desk

    OTRS

    Ensure your tickets are managed

    Ensure your IT tracker feedback is submitted by deadline

    Ensure proper updates and closing details are added to OTRS tickets

    Ensure you stay within the predefined Service Level Agreement (SLA) times

    Assist with various OTRS reports as requested by Manager

    Ensure that the signed off recharges for all the Business units are received by Finance by the 5th working day of each month

    Stock management for the various business units

Apply
Project Administrator

The Project Administrator’s primary responsibility is to assist the Product Manager with defining, planning, tracking and managing specific projects.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 12:28:34
  • Vacancies Available: 1
  • Requirements:

    • Grade 12 or equivalent certificate essential

    • Project Management qualification will be advantageous

    • Minimum 1 years’ experience in a similar role

    • Computer literate (Microsoft Word and Excel, e-mail, internet)

  • Competencies:

    • Strong communication skills (verbal and written)

    • Possess excellent command of the English language

    • Strong analytical and technical skills

    • Excellent planning abilities

    • Ability to cope with pressure and deadlines in a fast-moving environment

    • Ability to adapt easily to change

    • Ability to grasp and interpret technical processes and procedures efficiently

    • Meticulous with strong attention to detail and accuracy

    • Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

  • Duties:

    • Assist the Product Manager in managing project deliverables in line with the project plan

    • Ensure all project tasks are loaded onto the project tracking system as received from the Product Manager

    • Smartsheet to be kept up to date at all times

    • Record, manage and escalate any project issues or risks identified

    • Monitor project progress and performance

    • Maintain all project correspondence and arrange and coordinate all travel arrangements and venues for project meetings

    • Ensure that all communication to the members of the project are prioritised and added to the project tracking system

    • Develop and maintain good relationships with clients, stakeholders, and suppliers

    • Co-ordinate all project-related printing needs

    • Liaise with suppliers, obtain quotes, obtain approval, agree on timelines, arrange for installation and conduct a monthly recon on the relevant account

    • Communicate with the operations and development team on project requirements and log tickets on OTRS and/or where required

    • Wiki to be updated for each project at all times (store lists, how-to documents, etc.)

    • Ensure that project costs are within the applicable budgetary requirements

    • Assist the Product Manager with monthly reporting

    • Any ad hoc duties which may arise

Apply
DevOps Engineer

The Developmental Operations Engineer’s primary responsibility is overseeing, implementing, and managing the company's strategy regarding application infrastructure.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 10:25:43
  • Vacancies Available: 1
  • Requirements:

    Experience and interest in software development from a non-functional perspective.

    2+ years experience in a DevOPS role

    Scripting skills are desirable (BASH)

    Experience working with containerization (Docker)

    Experience of CI/CD and source control systems (Jenkins, Git)

    Experience of production support on systems.

    A strong understanding of DevOPS fundamentals and agile methods.

  • Competencies:

    Strong communication skills (verbal and written)

    A strong background in continuous integration in a distributed architecture

    The ability to dig into business requirements, have a pro-active attitude, sense of ownership and precise analytical skills.

    Be able to work under pressure and to tight deadlines and will need to be pragmatic but intelligent design decisions.

    Can work closely with product development team’s to figure out requirements and translate them to technical solutions

    Experienced in the full software project life cycle

  • Duties:

    Build and maintain development and production environments to support continued product growth.

    Manage customer and internal environments within various projects.

    Make use of CI/CD and source control systems (Jenkins, Git)

    Make use of the Kubernetes to investigate and solve any issues technically or non-technically.

    Be able to take an existing application and get it up and running in Kubernetes.

    Make use of Docker for containerization.

    Work on a majority of different DevOPS toolsets (API gateway, Nexus, RabbitMQ, Redis & etc)

    Working with Databases (Mongo, MySQL, Postgres)

    Assist product development teams in deployment pipeline development and operations.

    Be part of the escalation path for incidents to ensure fastest possible recoveries.

    Use and extend environment and product automation technologies and to support the local development teams work – in production and development environments.

    Keep a constant eye on changing industry ideas, practices and monitoring emerging technologies.

    Planning, estimating and continuously improving CI, system designs and processes.

    Work with the business to understand and implement complex requirements.

Apply
Learning and Development Administrator

The Learning and Development Administrator’s primary responsibility is supporting the sales function in all aspects. This includes assisting with the administration with regards to all prospective and existing client portfolios for an HR platform.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 10:14:13
  • Vacancies Available: 2
  • Requirements:

    Grade 12 or equivalent certificate essential

    Minimum 1 years’ experience in a similar role

    Valid drivers licence and own reliable transport

    Computer literate (Microsoft Word and Excel, e-mail, internet)

  • Competencies:

    Strong communication skills (verbal and written)

    Possess excellent command of the English language

    Strong analytical and technical skills

    Excellent planning and organisational abilities

    Ability to cope with pressure and deadlines in a fast-moving environment

    Ability to adapt easily to change

    Ability to grasp and interpret technical processes and procedures efficiently

    Meticulous with strong attention to detail and accuracy

    Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

  • Duties:

    Product marketing and industry knowledge

    Remain up to date with applicable events in the HR, training and eLearning industry

    Assist with arranging attendance at relevant conferences / workshops / roadshows as identified

    Attend or participate in relevant conferences / workshops / roadshows alongside the Learning and Development Specialist as and when required

    Client demos and POCs

    Assist with travel arrangements for all client demos

    Ensure that all content is accurately loaded and relevant classes are scheduled on Lesson Desk HO for all client demos

    Ensure that the Lesson Desk Demo Host is kept up to date with relevant generic content at all times

    Log OTRS tickets for the setup of demo units

    Assist the Learning and Development Specialist with drafting all POC documentation

    Ensure that all client content is loaded on Lesson Desk HO in accordance with the POC agreement and start date

    Assist the Learning and Development Specialist with setting up business proposals within 24 hours of receiving the request

    Document all licence agreements and contracts for new clients

    Maintaining Lesson Desk stakeholder relationships

    Ensure all client issues are resolved within the agreed SLA timeframes

    Escalate client issues to the Learning and Development Specialist as and when required

    Keep clients up to date with any improvements or updates within Lesson Desk and / or any new content available for use as communicated by the Learning and Development Specialist

    Maintain all supplier relationships to ensure deliverables are met, best prices given and a high level of service delivery is maintained.

    Maintain all internal relationships by ensuring SLA’s are up to date and expectations are managed

    Assist with the facilitation of any internal training delivered through Lesson Desk

    Training content

    Assist with the timeous receival of design briefs from clients for content creation

    Assist with administration regarding the Lesson Desk generic content library

    Assist content partners with uploading content to Lesson Desk HO as and when required

    Load all client content onto Lesson Desk HO before rolling out to new clients

    Administrative duties

    Ensure that the Lesson Desk file server is maintained at all times with all relevant client documentation

    Update CRM daily with all client correspondence

    Load all leads and prospective clients on CRM

    Minute internal and external meetings as and when required

    Assist with any travel arrangements and venues pertaining to Lesson Desk

    Assist with keeping all Lesson Desk promotional stock levels maintained at all times

    Ensure that all clients are quoted and invoiced suitably with regards to Lesson Desk

    Communicate with the projects team with regards to logged incidents from clients, this includes logging tickets on JIRA and OTRS

    Co-ordinate all product related printing needs

    Assist with compiling monthly reporting

    Assist the Learning and Development Specialist with any ad hoc administrative tasks as and when required

    National travel as and when required

Apply
Debtors and Creditors Clerk

The Debtors and Creditors Clerk will be responsible for completing invoicing and maintaining the debtors ledger, to ensure that all monies due are received timeously, as well as undertake routine clerical duties in support of the accountancy function and financial controls.


  • Office: Contermanskloof
  • Closing Date: 2020-04-30 12:30:35
  • Vacancies Available: 1
  • Requirements:

    Grade 12 or equivalent certificate essential

    Certificate or Diploma in Bookkeeping

    Minimum 2 years’ experience in creditors reconciliations and accounts

    Sound knowledge of general ledger accounting and allocations

    Proficient skills in Microsoft applications, especially Word and Excel

    Minimum 2 years’ working experience on a well-known accounting package (an ERP system will be highly advantageous)

    Accounting experience advantageous

  • Competencies:

    High aptitude level

    Meticulous with strong attention to detail and accuracy

    Strong numerical skills

    Methodical

    Customer-centric

    Good interpersonal skills

    Responsive

    High level of confidentiality and professionalism

    Good time management skills

    Strong communication skills (verbal and written)

    Ability to cope with pressure and deadlines in a fast moving environment

    Ability to work independently as well as in a team

  • Duties:

    Processing and capturing of creditor invoices on the relevant accounting system

    Monthly reconciliation of creditor statements against the creditors’ ledgers

    Verify and follow up on invoices, statements and payments

    Reconciling Intercompany Accounts

    Bank reconciliations

    Ensure overdue debtors are less than 10% of total debtors outstanding

    Track all communication with debtors and provide feedback to the FM on outstanding payments, expected payment dates, reasons for long outstanding debts, etc.

    Ensure accurate and complete invoicing and correct allocation of payments received

    Ensure that the necessary approvals are obtained prior to crediting invoices

    Send out the invoices and credit notes to the clients via e-mail

    Submit statements monthly as per the client’s requirements if applicable

    Communicate any problems with debtors to the FM

    Do daily filing of the invoices/credit notes

    Do the monthly Sales reconciliations with the various sales departments

    Creating Sales Orders / Quotes

    Intercompany recharges

    Make use of the company Wiki for all job-related processes and procedures

    Weekly and monthly reporting

Apply
Learning and Development Specialist

We have an exciting opportunity within our Lesson Desk HR Platform for a Training and Development Specialist to work predominantly in a client facing role, taking full accountability for the acquisition of new clients and strategically managing existing client portfolios, which includes the design, development and evaluation of training content and assessments in accordance with the client’s needs.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 10:02:30
  • Vacancies Available: 1
  • Requirements:

    Grade 12 or equivalent certificate essential

    Degree or Diploma in HR / Training and Development will be highly advantageous

    Minimum of 5 years HR and / or Training and development experience essential

    Sales / account management experience highly advantageous

    Show a clear understanding of the content creation process and assessment design

    Must have experience working at management and Exco level

    Experience working in a fast-paced and high-pressure environment

    Intermediate to advanced skills in Microsoft applications

    Own reliable transport and willing to travel for business purposes

  • Competencies:

    Excellent communication skills (verbal and written)

    Self-motivated with ability to use own initiative

    Proven ability to effectively multi-task and prioritise while meeting tough deadlines

    Acute attention to detail

    Able to generate ideas/solutions

    Able to relate to a wide range of people

    Able to sell and close deals

    Good administrative skills

    Excellent planning abilities

    The ability to work independently and as part of a team

    The ability to solve problems as they arise

    Excellent presentation skills

  • Duties:

    Product / industry knowledge and networking

    Account Management of all Lesson Desk Clients and maintain stakeholder relationships

    Develop and present satisfactory demos to potential clients

    Assist clients with an analysis of their HR and training needs.

    Provide clients with assistance on the development and creation of quality content and assessments aligned with their business requirements.

    Provide clients with appropriate guidance on the completion of design briefs and ensure design briefs are received timeously.

    Assist clients with any ongoing training needs related to the use of the Lesson Desk platform subsequent to the initial training needs evaluation.

    Work closely with all stakeholders in the creation of identified training content which includes video scripts, voice over recordings, storyboards and video creation.

    Create and maintain suitable generic training content for the Lesson Desk content library.

    Ensure that training content conforms to the requirements of the relevant training authorities, clients and / or relevant legislation.

    Ensure appropriate quality checks are performed on Lesson Desk content prior to it being released to clients for use.

    Ensure clients and / all new users receive appropriate training on the use of the Lesson Desk Platform as well as how to effectively use the reporting tools.

    Ad hoc administrative duties related to the position

Apply
2D Animator & Illustrator

The 2d Animation Intern is responsible for providing end to end 2d Animation support to the in-house animation team.


  • Office: Contermanskloof
  • Closing Date: 2020-03-23 11:40:22
  • Vacancies Available: 1
  • Requirements:

    Grade 12 or equivalent essential

    Adobe Suite (Illustrator, Photoshop, After Effects, Premier Pro, Encoder)

    Microsoft Office - Excel, PowerPoint and Word

    Knowledge of Unity software advantageous

    Knowledge of Blender software advantageous

    Grade 12 or equivalent essential

    Adobe Suite (Illustrator, Photoshop, After Effects, Premier Pro, Encoder)

    Microsoft Office - Excel, PowerPoint and Word

    Knowledge of Unity software advantageous

    Knowledge of Blender software advantageous

  • Competencies:

    Planning and organising skills

    Attention to detail and accuracy

    Work well under pressure with strict deadlines

    Flexibility and ability to adapt easily to change

    Able to work independently as well as in a team

    Able to take initiative, be innovative and have an excellent eye for design

    Proactive and up to date with current industry trends

    Excellent interpersonal skills and communication skills (verbal and written)

  • Duties:

    Illustrate graphic content for 2D animation videos

    Animation of assets for 2D characters

    Concept creation for storyboards

    2D animation creation

Apply
Copywriter Intern

The Copy Writer is a confident, hardworking, thoughtful and process-orientated individual, who will be responsible to assist the technical writer with writing training content, user manuals, design specifications, system manuals, assembly instructions, video scripts and other documents for a wide range of users, as well as proofreading and editing other company documentation and digital media content.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 10:37:27
  • Vacancies Available: 2
  • Requirements:

    Grade 12 or equivalent certificate

    Relevant degree/diploma in Copywriting , Journalism, Languages or Communication Studies

    Valid driver’s license

    Minimum 2 years’ relevant experience

    Writing experience in a field of a technical nature

    Possess excellent command of the English language

    Knowledge of copyright and plagiarism legislation

    Computer literate in MS Office (Word, Excel and PowerPoint), internet and email

    Proficiency in Adobe InDesign will be advantageous

  • Competencies:

    Ability to follow company standards and guidelines with regard to document writing

    Detail orientated, efficient and consistent

    Flexibility and ability to multi-task

    Good planning and organisational skills

    Exceptional interpretation and communication skills (verbal and written)

    Excellent copywriting and proofreading skills

    Attention to detail, checking of spelling and grammar

    Ability to cope with pressure and deadlines in a fast-moving environment

    Ability to work in a team

    Ability to self-manage, take initiative and work without constant instruction

  • Duties:

    Write video scripts to build the company’s generic training content library

    Attend briefings and training on company hardware, installation procedures and systems, in order to document these

    Write product manuals, operational guides, how-to documentation and other company documentation on a daily basis

    Proofreading, editing and rewriting of company documentation

    Responsible for upkeep of documentation, version control, backups and distribution

Apply
Personal Assistant

The Personal Assistant is responsible for providing the Operations Director with full administrative support and attend to specific allocated tasks in both a professional and personal capacity.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 12:30:14
  • Vacancies Available: 1
  • Requirements:

    Matric / Grade 12 or equivalent qualification essential

    Minimum 5 years experience as a Personal Assistant / Secretary

    Proficient skills in Microsoft Word, and Excel

    <b>Skills Required</b>

    Good telephone manner

    Tact and discretion

    Strong Interpersonal & Communication skills (Verbal and Written)

  • Duties:

    Diary and Time Management

    Email Management

    Screen and respond to all incoming telephone calls and take action as appropriate

    Manage company stationary and grocery requirements

    Procurement of ad hoc items required

    Provide full secretarial and administrative support service to the Operations director

    Draft routine correspondence for approval and signature

    Ensure all required approvals are processed and returned to relevant stakeholders

    Receive visitors to the office

    Maintain the office filing system

    Maintain and update employee leave roster

    Travel arrangements

    Attend to any catering / beverage requirements for meetings and functions

    Event coordination

    Arrange meetings as and when required

    Undertake projects and research

    Ensure that all tasks are captured and updated regularly on Smartsheet

    Act as the communication medium in the office to relevant internal and external stakeholders

    Assist in managing all legal requirements, including documentation and relevant correspondence

Apply