Vacancies

IT Support Intern

The IT Infrastructure Intern's role is to assist IT Infrastructure with maintaining in-house computer systems, desktops and peripherals. This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 13:20:29
  • Vacancies Available: 1
  • Requirements:

    Matric / Grade 12 or equivalent certificate essential

    In the process of obtaining or recently obtained a Diploma/degree relevant to IT (A +, N+, MCTS, LINUX + / LPIC)

    Understanding of Linux Operating System, TCP/IP and OSI model

    Excellent understanding of MS Office: support level

    Valid drivers license and Own Reliable Transport (NON NEGOTIABLE)

  • Competencies:

    Problemsolving and good analytical skills

    Ability to multitask & use Initiative

    Technical understanding of IT infrastructures

    Good knowledge of PC's and fault-finding

    Interpersonal skills

    Teamwork

  • Duties:

    Troubleshoot and resolve IT issues

    Install and configure software, hardware for PCs and laptops

    Maintenance: ensure that systems are backed up and that all clones are in working order

    Document all tasks and duties

    Upkeep of desktops and laptops

    Remote management support for the Operations business unit

    FAQs: resolution and training

    Office visits

    Support: internal and external

Apply
Software Developer Intern

The Software developer Intern will be required to plan, develop, test and implement new innovative software products in a fast paced prototyping development environment.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 11:59:47
  • Vacancies Available: 5
  • Requirements:

    Matric / Grade 12 or equivalent certificate essential

    In the process of obtaining or recently obtained a relevant Post Graduate qualification.

    Working Knowledge of a suitable programming language like Java, Scala will be highly advantageous

    Mobile and / Web development will be advantageous

    MySQL (or experience with SQL), database design and best development practices required

    GIT (or similar revision control) will be advantageous

  • Competencies:

    Strong Analytical and Problem Solving Skills

    Attention to Detail

    Deadline Driven and ability to work under pressure

    Initiative

    Strong communication skills (Verbal and Written)

  • Duties:

    Analyse and identify programming solutions for clients

    Design and develop new software applications using best practice methods

    Create and facilitate suitable testing methods for existing software solutions

    Modify and improve existing software systems for optimal efficiency and effectiveness

    Perform Bug Fixing

    Draw up relevant Help Files and User Manuals for programs

    Provide technical support on programs created

    Conduct ongoing research & self study to keep up to date with new methodologies

Apply
QA Analyst

The QA Analyst is responsible for the testing of all Full Facing products and systems, identifying areas of concern in respect of quality and performance, and to make recommendations for improvement where necessary.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 10:29:57
  • Vacancies Available: 1
  • Requirements:

    Matric / Grade 12 or equivalent certificate

    2+ years technical QA experience

    Relevant software testing qualification

    Degree / diploma in mathematics / sciences / software / engineering beneficial

    R&D experience highly advantageous

  • Competencies:

    Soft Skills

    Ability to work in a team and with multiple stakeholders

    Strong communication skills (written and verbal)

    Document and report writing skills

    Ability to apply analytical, abstract and creative thinking

    Strong organizational and planning skills

    Attention to detail

    Ability to work against deadlines and deliverables

    Technical Skills

    Basic understanding of User Experience (UX) design processes and standards

    Basic understanding of usability differences between iOS, Android and Web platforms

    Basic understanding of usability differences between mobile and web screens

    Understanding of general data management and programming concepts

    Experience in quality management software and processes

  • Duties:

    Develop and implement a Quality Assurance test plan

    Establish suitable testing methodologies and processes

    Test products and solutions with respect to functionality, performance, reliability, stability en compatibility

    Conduct research where necessary to gain technical understanding of projects

    Provide reports on test results with detailed documentation on failed tests

    Provide recommendations for improvements of products and systems where tests fail

    Escalate failed tests to relevant internal stakeholders

Apply
Project Coordinator

The Project Officer's primary responsibility is defining, planning, tracking and managing specific projects. The individual will further be responsible for identifying key resources, providing direction towards achieving the project objectives and managing customer and supplier involvement through the project lifespan.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 06:21:39
  • Vacancies Available: 1
  • Requirements:

    Matric/Grade 12

    Project Management qualification will be advantageous

    Minimum 2+ years experience in a similar role

    Computer literate (Microsoft Word and Excel, e-mail, internet)

  • Competencies:

    Strong Communication Skills (Verbal and Written)

    Possess excellent command of the English Language

    Strong Analytical & Technical Skills

    Excellent Planning abilities

    Ability to cope with pressure and deadlines in a fast moving environment

    Ability to adapt easily to change

    Ability to grasp and interpret technical processes and procedures efficiently

    Meticulous with strong attention to detail and accuracy

    Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

  • Duties:

    Manage project initiation and roll-out

    Manage project deliverables in line with the project plan

    Ensure all project tasks are loaded onto Asana

    Asana to be the project calendar and tasks to be kept up to date at all times

    Record, Manage and Escalate any project issues or risks identified.

    Monitor project progress and performance.

    Provide weekly status reports to the management team.

    Work closely with users to ensure that the project meets the business needs

    Maintain all project correspondence and arrange and co-ordinate all travel arrangements and venues for project meetings.

    Ensure that all communication to the members of the project are prioritized and added to Asana.

    Develop and maintain good relationships with clients, stakeholders, suppliers.

    Manage suppliers of each project

    Co-ordinate all project related printing needs

    Liaise with suppliers, obtain quotes, obtain approval, agree on timelines, arrange for installation and conduct a monthly recon on the relevant account.

    Research, identify and source best method and quality at best price needed to support project requirements

    Communicating with the Operations team on project requirements and log tickets on OTRS where required.

    Following business KLK guidelines for the management of each project.

    Manage user training programs when training needs are identified.

    Wiki to be updated for each project at all times (store lists, how to documents etc)

    Ensure that project costs are within the applicable budgetary requirements

    Ad hoc duties which may arise

Apply
Personal Assistant

The Personal Assistant is responsible for providing Management with full administrative support and attending to specific allocated tasks in both a professional and personal capacity.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 08:06:02
  • Vacancies Available: 1
  • Requirements:

    Grade 12 or equivalent certificate essential

    Minimum 2 years’ experience as an Administrator or similar position

    Valid driver’s licence and own vehicle

    Proficient skills in Microsoft Word, and Excel

  • Competencies:

    Good telephone manner

    Tact and discretion

    Good organisational skills

    Attention to detail essential

    Strong interpersonal and communication skills (verbal and written)

  • Duties:

    Diary and time management

    Email management

    Screen and respond to all incoming telephone calls and take action as appropriate

    Procurement of items and related administration

    Provide full secretarial and administrative support service to Management, Project Managers and Developers

    Take responsibility for invoicing, detailed costings and quotes

    Visit Bare Metal Developments construction sites for updates

    Make use of own vehicle for deliveries and ad hoc duties

    Meeting and greeting visitors at all levels of seniority

    Attend to any catering/beverage requirements for meetings and functions

    Coordinate events as and when required

    Tend to travel arrangements as and when required

    Maintain the filing system and all personnel records

    Act as the communication medium in the office to relevant internal and external stakeholders

    Develop and maintain good relationships with clients, stakeholders and suppliers

    Assist in managing all legal requirements, including documentation and relevant correspondence

    Compile minutes when required

    Assist management in a personal capacity as and when required

    Assist the Project Manager in managing project deliverables in line with the project plan as well as any administrative tasks related to projects

Apply
Project Administrator

The Project Administrator’s primary responsibility is to assist the Product Manager with defining, planning, tracking and managing specific projects.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 12:28:34
  • Vacancies Available: 1
  • Requirements:

    • Grade 12 or equivalent certificate essential

    • Project Management qualification will be advantageous

    • Minimum 1 years’ experience in a similar role

    • Computer literate (Microsoft Word and Excel, e-mail, internet)

  • Competencies:

    • Strong communication skills (verbal and written)

    • Possess excellent command of the English language

    • Strong analytical and technical skills

    • Excellent planning abilities

    • Ability to cope with pressure and deadlines in a fast-moving environment

    • Ability to adapt easily to change

    • Ability to grasp and interpret technical processes and procedures efficiently

    • Meticulous with strong attention to detail and accuracy

    • Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

  • Duties:

    • Assist the Product Manager in managing project deliverables in line with the project plan

    • Ensure all project tasks are loaded onto the project tracking system as received from the Product Manager

    • Smartsheet to be kept up to date at all times

    • Record, manage and escalate any project issues or risks identified

    • Monitor project progress and performance

    • Maintain all project correspondence and arrange and coordinate all travel arrangements and venues for project meetings

    • Ensure that all communication to the members of the project are prioritised and added to the project tracking system

    • Develop and maintain good relationships with clients, stakeholders, and suppliers

    • Co-ordinate all project-related printing needs

    • Liaise with suppliers, obtain quotes, obtain approval, agree on timelines, arrange for installation and conduct a monthly recon on the relevant account

    • Communicate with the operations and development team on project requirements and log tickets on OTRS and/or where required

    • Wiki to be updated for each project at all times (store lists, how-to documents, etc.)

    • Ensure that project costs are within the applicable budgetary requirements

    • Assist the Product Manager with monthly reporting

    • Any ad hoc duties which may arise

Apply
Office Coordinator

The Receptionist/Office Administrator is responsible for day-to-day office administration and front desk reception, overseeing office services, purchasing of office supplies, facility maintenance and other related functions. The holder of this position is also responsible for providing administrative support to the Personal Assistant and the admin team.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 12:29:34
  • Vacancies Available: 1
  • Requirements:

    Grade 12 or equivalent certificate essential

    Relevant Diploma in Office Administration or similar will be advantageous

    Minimum 1 to 2 years' relevant experience

    Computer literate in MS Office – Word, Excel, PowerPoint, internet and email

  • Competencies:

    Good telephone manner

    Excellent interpersonal and communication skills

    Strong administration skills with attention to detail

    Ability to prioritise and multi-task

    Bilingual (English and Afrikaans)

    Ability to take initiative

    Listening skills

    Problem-solving skills

    Ability to adapt well to change

  • Duties:

    Opening and closing of offices

    Switchboard and front desk reception duties

    Welcome guests and provide refreshments

    Manage boardroom bookings

    Ensure printers are in working order and fully stocked

    Order company stationery and groceries and conduct monthly stock takes

    Maintain and update attendance register and keep a leave schedule

    Assist with arranging staff functions and events

    Coordinate the daily schedule for the Office Driver/Handyman

    Arrange and coordinate any office maintenance and repair work as delegated

    Complete daily office cleanliness checklists

    Arrange flight, car and accommodation bookings when needed

    Arrange and coordinate gardening services, office plant care and office PC cleaning

    Courier coordination and recon of monthly courier statements to submit to Admin Coordinator

    Provide HR with an updated contact list on a monthly basis

    Carry out assigned health and safety tasks

    Any ad hoc duties that may arise

Apply
Learning and Development Administrator

The Learning and Development Administrator’s primary responsibility is supporting the sales function in all aspects. This includes assisting with the administration with regards to all prospective and existing client portfolios for an HR platform.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 10:14:13
  • Vacancies Available: 2
  • Requirements:

    Grade 12 or equivalent certificate essential

    Minimum 1 years’ experience in a similar role

    Valid drivers licence and own reliable transport

    Computer literate (Microsoft Word and Excel, e-mail, internet)

  • Competencies:

    Strong communication skills (verbal and written)

    Possess excellent command of the English language

    Strong analytical and technical skills

    Excellent planning and organisational abilities

    Ability to cope with pressure and deadlines in a fast-moving environment

    Ability to adapt easily to change

    Ability to grasp and interpret technical processes and procedures efficiently

    Meticulous with strong attention to detail and accuracy

    Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

  • Duties:

    Product marketing and industry knowledge

    Remain up to date with applicable events in the HR, training and eLearning industry

    Assist with arranging attendance at relevant conferences / workshops / roadshows as identified

    Attend or participate in relevant conferences / workshops / roadshows alongside the Learning and Development Specialist as and when required

    Client demos and POCs

    Assist with travel arrangements for all client demos

    Ensure that all content is accurately loaded and relevant classes are scheduled on Lesson Desk HO for all client demos

    Ensure that the Lesson Desk Demo Host is kept up to date with relevant generic content at all times

    Log OTRS tickets for the setup of demo units

    Assist the Learning and Development Specialist with drafting all POC documentation

    Ensure that all client content is loaded on Lesson Desk HO in accordance with the POC agreement and start date

    Assist the Learning and Development Specialist with setting up business proposals within 24 hours of receiving the request

    Document all licence agreements and contracts for new clients

    Maintaining Lesson Desk stakeholder relationships

    Ensure all client issues are resolved within the agreed SLA timeframes

    Escalate client issues to the Learning and Development Specialist as and when required

    Keep clients up to date with any improvements or updates within Lesson Desk and / or any new content available for use as communicated by the Learning and Development Specialist

    Maintain all supplier relationships to ensure deliverables are met, best prices given and a high level of service delivery is maintained.

    Maintain all internal relationships by ensuring SLA’s are up to date and expectations are managed

    Assist with the facilitation of any internal training delivered through Lesson Desk

    Training content

    Assist with the timeous receival of design briefs from clients for content creation

    Assist with administration regarding the Lesson Desk generic content library

    Assist content partners with uploading content to Lesson Desk HO as and when required

    Load all client content onto Lesson Desk HO before rolling out to new clients

    Administrative duties

    Ensure that the Lesson Desk file server is maintained at all times with all relevant client documentation

    Update CRM daily with all client correspondence

    Load all leads and prospective clients on CRM

    Minute internal and external meetings as and when required

    Assist with any travel arrangements and venues pertaining to Lesson Desk

    Assist with keeping all Lesson Desk promotional stock levels maintained at all times

    Ensure that all clients are quoted and invoiced suitably with regards to Lesson Desk

    Communicate with the projects team with regards to logged incidents from clients, this includes logging tickets on JIRA and OTRS

    Co-ordinate all product related printing needs

    Assist with compiling monthly reporting

    Assist the Learning and Development Specialist with any ad hoc administrative tasks as and when required

    National travel as and when required

Apply
Product Owner

The Product Owner’s primary responsibility is defining, planning, tracking and managing specific products. The individual will further be responsible for identifying key resources, providing direction towards achieving the product objectives and managing customer and supplier involvement through the product lifespan


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 08:51:43
  • Vacancies Available: 1
  • Requirements:

    Grade 12 or equivalent certificate essential

    Product Management/Owner qualification will be advantageous

    Certified Agile coach, Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFeCertified Scrum Master or similar advantageous

    Scrum Master experience

    Experience within an Agile environment

    Experience leading teams using agile methodologies

    Minimum 4 years’ experience in a similar role of which 1 to 3 years needs to be as a Scrum Master or Product Owner with agile teams

    Computer literate (Microsoft Word and Excel, e-mail, internet)

    Own reliable transport with a valid driver’s license

  • Competencies:

    Strong communication skills (verbal and written)

    Possess excellent command of the English language

    Strong analytical, technical and problem-solving skills

    Strong leadership skills

    Creative thinker with a vision

    Excellent planning abilities

    Excellent organizational and time management skills

    Ability to cope with pressure and deadlines in a fast-moving environment

    Ability to shield team from outside distractions and interferences

    Ability to adapt easily to change

    Ability to grasp and interpret technical processes and procedures efficiently

    Meticulous with strong attention to detail and accuracy

    Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

  • Duties:

    Manage product initiation and roll-out

    Identify project teams, leads, responsibilities, deliverables, dependencies and timelines

    Manage product deliverables in line with the product plan

    Manage Sprint planning, set sprint goals and the execution of Sprints

    Manage Facilitation of backlog refinement sessions

    Manage Facilitation of planning and prioritisation of sprints as well as creating them

    Manage Facilitate retrospective sessions

    Coordinate and conduct activities with the scrum team

    Ensure all product tasks are loaded and tracked on Jira

    Smartsheet to be the product calendar and tasks to be kept up to date at all times

    Record, manage and escalate any product issues or risks identified

    Monitor product progress and performance

    Provide weekly status reports to the management team

    Work closely with users to ensure that the product meets the business needs

    Ensure that all communication to the members of the product are prioritised and added to the product tracking system

    Develop and maintain good relationships with clients, stakeholders and suppliers

    Manage suppliers for each product

    Coordinate all product-related printing needs

    Liaise with suppliers, obtain quotes, obtain approval, agree on timelines, arrange for installation and conduct a monthly recon on the relevant account

    Communicate with the Product Manager on product requirements and log tickets on OTRS where required

    Following business KLK guidelines for the management of each product

    Manage user training programs when training needs are identified

    Ensure Wiki to be updated for each product at all times (store lists, how-to documents, etc.)

    Providing vision and direction to the agile development team and stakeholders throughout the project and create requirements.

    Ensure that the team always has an adequate amount of prior prepared tasks to work on

    Plan and prioritize product feature backlog and development for the product

    Assess value develop cases and prioritize stories and epics to ensure work focuses on those with maximum value that are aligned with product strategy

    Provide backlog management iteration planning and elaboration of the user stories

    Work closely with Product Management to create and maintain a product backlog according to business value or ROI

    Lead the planning product release plans and set expectation for delivery of new functionalities

    Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals

    Incorporate feature requests into product roadmap

    Shares and communicates their feedback effectively so that it will lead the team to the success path.

    Build and maintain a relationship with the stakeholders.

    Building a trusting and safe environment where problems can be raised without fear of blame retribution or being judged with an emphasis on healing and problem-solving.

    Understands how to be Agile and realizes the fact that requirements will change with time and how to adapt the changes without breaking cadence of the team

    Assist the Product Manager with monthly reporting

    Assisting with internal and external communication improving transparency and radiating information

    Providing all support to the team using a servant leadership style whenever possible and leading by example

    Facilitation of daily stand-up meetings, facilitate meetings, schedule demo meetings and decision-making processes in order to ensure quick inspection and proper use of adaptation process

    Assist with any ad hoc duties that may arise

Apply
Learning and Development Specialist

We have an exciting opportunity within our Lesson Desk HR Platform for a Training and Development Specialist to work predominantly in a client facing role, taking full accountability for the acquisition of new clients and strategically managing existing client portfolios, which includes the design, development and evaluation of training content and assessments in accordance with the client’s needs.


  • Office: Contermanskloof
  • Closing Date: 2020-03-31 10:02:30
  • Vacancies Available: 1
  • Requirements:

    Grade 12 or equivalent certificate essential

    Degree or Diploma in HR / Training and Development will be highly advantageous

    Minimum of 5 years HR and / or Training and development experience essential

    Sales / account management experience highly advantageous

    Show a clear understanding of the content creation process and assessment design

    Must have experience working at management and Exco level

    Experience working in a fast-paced and high-pressure environment

    Intermediate to advanced skills in Microsoft applications

    Own reliable transport and willing to travel for business purposes

  • Competencies:

    Excellent communication skills (verbal and written)

    Self-motivated with ability to use own initiative

    Proven ability to effectively multi-task and prioritise while meeting tough deadlines

    Acute attention to detail

    Able to generate ideas/solutions

    Able to relate to a wide range of people

    Able to sell and close deals

    Good administrative skills

    Excellent planning abilities

    The ability to work independently and as part of a team

    The ability to solve problems as they arise

    Excellent presentation skills

  • Duties:

    Product / industry knowledge and networking

    Account Management of all Lesson Desk Clients and maintain stakeholder relationships

    Develop and present satisfactory demos to potential clients

    Assist clients with an analysis of their HR and training needs.

    Provide clients with assistance on the development and creation of quality content and assessments aligned with their business requirements.

    Provide clients with appropriate guidance on the completion of design briefs and ensure design briefs are received timeously.

    Assist clients with any ongoing training needs related to the use of the Lesson Desk platform subsequent to the initial training needs evaluation.

    Work closely with all stakeholders in the creation of identified training content which includes video scripts, voice over recordings, storyboards and video creation.

    Create and maintain suitable generic training content for the Lesson Desk content library.

    Ensure that training content conforms to the requirements of the relevant training authorities, clients and / or relevant legislation.

    Ensure appropriate quality checks are performed on Lesson Desk content prior to it being released to clients for use.

    Ensure clients and / all new users receive appropriate training on the use of the Lesson Desk Platform as well as how to effectively use the reporting tools.

    Ad hoc administrative duties related to the position

Apply